Full-Time Key Holder - Sam Edelman

About the role

Sam Edelman has been synonymous with aspirational luxury since 2004. Inspired by timeless American elegance, Sam Edelman’s brand translates conceptually into a modern lifestyle informed by rich heritage, creativity, and innovation. Sam Edelman is a complete lifestyle brand with flagship stores in premier locations around the US. We are seeking a Key Holder to join our highly creative, forward-thinking team in providing a world-class customer experience.

Responsibilities

• Elevate the Store Experience: Assist in the overall shopping experience for all Sam Edelman clients utilizing the “The Sam Style” model, and provide an inviting world-class experience with a customer-first approach.
• Actively engage and build relationships with customers.
• Deliver on Visual Merchandising Standards: Assist store leadership with executing product placement and visual standards consistent with company guidelines and expectations.
• Drive with Passion: Meet performance metrics by exhibiting a passion and enthusiasm for the brand and embracing and promoting company initiatives, contests, and strategies.
• Deliver clear, concise, and timely communication to Store Team & Store Sales Manager.
• Embody Respect and Professionalism: Engage in our professional store culture where all associates’ contributions are valued, respected, and appreciated.

Requirements

• High School Diploma/GED
• 1-3 years of experience in retail store sales, customer service/hospitality environment, and/or a combination of applicable experience in a comparable brand environment
• Able to build constructive and effective relationships within store
• Demonstrates an ability to communicate positively with store associates at all levels
• Exercise independent judgment and discretion partnering with Store Sales Manager and/or Assistant Managers, as needed
• Working knowledge of general retail practices and procedures
• Ability to work effectively within a team
• Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, weekends, and extended hours

Qualifications

• Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques
• Meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Be mobile on the sales floor for extended periods of time

Skills

• Confidence
• Proactivity
• Trend-savvy
• Previous experience working with a luxury or contemporary fashion brand
• Strong sales-driving abilities
• Enthusiasm for the brand and company initiatives

Benefits

• Career Advancement Opportunities
• Commissioned Sales Earnings
• Monthly Incentive Opportunities
• Sam Edelman Shoe Discount
• Contest Rewards
• Early Pay Options
• Employee Assistance Programs
• Paid Time Off
• Medical Benefits
• 401(k) Plan

Pay

Starting pay is determined by several factors, including relevant skills, qualifications, and experience. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Schedule

Flexible schedule to meet the needs of the business, including holidays, nights, weekends, and extended hours.