Full-Time Key Holder
About the role
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the store. You will lead by example, modeling behaviors that the sales team needs to demonstrate to provide inspirational, authentic, and personalized customer service while achieving all sales and customer service targets.
You will also use your retail and cash handling experience to perform essential start and end-of-day cash reconciliation and will be responsible for opening and closing the store on a rotating basis.
This role is ideal for an ambitious self-starter with previous retail experience who is seeking their first supervisory opportunity and a long-term, fulfilling career with a leader in prestige beauty.
Responsibilities
- Lead by example to model behaviors that drive inspirational, authentic, and personalized customer service.
- Coach and mentor the sales team to achieve sales and customer service targets.
- Perform start and end-of-day cash reconciliation.
- Open and close the store on a rotating basis.
- Work retail hours, including days, nights, weekends, and special events in a fast-paced environment.
Requirements
- Proven retail experience, preferably within cosmetics.
- Ability to provide inspirational, authentic, and personalized customer service.
- Previous retail operations experience, including cash reconciliation and opening/closing the store, is desirable.
- Previous supervisory experience, including coaching and mentoring others, is desirable.
- Experience with retail point-of-sale software.
- Ability to provide proof of the right to live and work in the country if invited for an interview.
Pay
Anticipated base salary range: $18.98 to $31.63 per hour (based on a 40-hour work week, scaled accordingly depending on qualifications, skills, experience, and/or budget).
Benefits
- Health insurance coverage (medical, dental, and vision).
- Wellness and family support programs.
- Life and disability insurance.
- Retirement savings plans.
- Education-related programs.
- Paid holidays and vacation time.
- Highly competitive incentive compensation programs, including eligibility for Commission/Bonus Plans (role eligibility may vary).