Full-Time Inbound Sales Representative (Urgently Hiring)

About the role

MCI is seeking a Full-Time Inbound Sales Representative to assist customers with their inquiries and purchasing needs. The ideal candidate should have excellent communication and listening skills, be able to multitask in a fast-paced environment, and possess strong problem-solving abilities.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Qualifications

• Must be 18 years or older.
• High school diploma or GED required.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving abilities.
• Reliable attendance and punctuality.
• Nice to have: previous inbound sales experience, customer service or call center experience, experience working toward sales goals, CRM software experience, upselling or cross-selling experience, bilingual or multilingual skills.

Benefits

MCI offers a competitive benefits package including health insurance, retirement plans, paid time off, and more. Employees also have access to continuous learning and development opportunities.

Pay

The pay for this position is $20 - $25 per hour, depending on experience.

Schedule

This is a full-time position with flexible scheduling options.