Full Time Housekeeping House Attendant

About the role

At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is celebrated, personal growth is empowered, and every moment matters. Our culture is built on the values of Be Yourself, Lead Yourself, Make It Count, creating a vibrant, inclusive environment for passionate hospitality professionals. Housed in the historic James H. Reed building originally built in 1903, our 248-room boutique hotel seamlessly blends old-world architecture with bold, whimsical interiors. Located in a city undergoing a creative revival, the Kimpton Hotel Monaco stands out as Pittsburgh’s fearless answer to boutique hospitality.

Responsibilities

• Maintain cleanliness and appearance of the hotel, all the while providing amazing service to our guests along the way.
• Act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.
• Ensure that the lobby, hallways, public areas, including the sidewalk, brass awning poles, signage, entrance, and alley are kept clean.
• Clean and set-up meeting room functions according to the function sheets.
• Deep cleaning of areas including the shampooing of rooms and public spaces as assigned.
• Set up and maintain complimentary hotel lobby functions including the morning coffee service and nightly concierge events.
• Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk.
• Check and replenish your supplies and cleaning tools.
• Quickly respond to guest requests in a friendly manner.
• Return lost items with proper documentation to the Housekeeping Department.

Requirements

• A High School Diploma is preferred.
• One year of experience in customer service or similar position.
• Previous housekeeping experience is a plus.
• Passion for customer service and good verbal communication skills, basic writing skills.
• Flexible schedule, able to work evenings, weekends, and holidays when needed.

Qualifications

• High School Diploma is preferred.
• One year of experience in customer service or similar position.
• Previous housekeeping experience is a plus.
• Passion for customer service and good verbal communication skills, basic writing skills.
• Flexible schedule, able to work evenings, weekends, and holidays when needed.

Skills

• Customer Service
• Verbal Communication
• Basic Writing Skills
• Flexibility

Benefits

• Room discounts at Marcus Hotels & Resorts and IHG-branded properties.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa.
• "Two for one" movie theater coupons at Marcus Theatres.
• Paid time off.
• Flexible scheduling.
• Medical, dental, and vision insurance (offered after 30 days of employment).
• Company-paid life insurance.
• Employee assistance program offer.
• 401k with employer match.

Pay

An attractive compensation package is offered.

Schedule

Flexible scheduling is available.