Full-time Front Desk Medical Receptionist (Phoenix)
About the role
The Aspire Front Office Medical Receptionist plays a crucial role in our clinical team, dedicated to providing a positive patient experience and supporting allergy and sinus care.
Responsibilities
- Greeting, welcoming, and directing patients and visitors appropriately.
- Contacting insurance providers to obtain CT authorizations.
- Collecting patient payments for outstanding balances and current appointments.
- Answering all incoming phone calls and providing accurate information & resources.
- Scheduling follow-up appointments through our scheduling software.
- Recording patient health information accurately into the EHR system.
- Being familiar with our Electronic Health Record (EHR) Practice Management Platform.
- Preparing and organizing patient paperwork for upcoming appointments.
- Scanning and attaching patient records or documents into their charts.
- Monitoring incoming pharmacy shipments to prepare for patient pick-up.
- Checking incoming mail and processing accordingly.
- Ensuring all end-of-day reports and logs are accurate and complete.
- Stocking the front desk, waiting room, and break room with necessary supplies.
- Scheduling Drug Rep lunches if approved by the provider.
- Requesting Medical Records from outside providers.
- Aiding in coordinating allergen vial transfers.
- Maintaining flexibility to cross-train in medical assistant responsibilities.
- Performing medical assistant duties such as allergy injections, taking patient vitals, rooming patients, and reviewing testing boards.
Requirements
- 6+ months of front desk receptionist experience (preferably in healthcare).
- Highly preferred to have a Medical Assistant background.
- Flexibility to travel within assigned region.
- Prioritize obtaining a Medical Assistant Certificate, vocational nurse license, or related experience.
- Current CPR Certification.
- Basic knowledge of medical terminology.
- Exceptional customer service skills.
- Effective communication abilities.
- Ability to maintain professional relationships with patients, medical staff, and the public.
- Ability to handle stressful situations calmly and effectively.
- Manual dexterity to operate computers, calculators, telephones, copiers, and faxes.
- Ability to drive a vehicle for work-related travel.
Benefits
- Medical, Dental, and Vision Insurance.
- Generous Paid Time Off and 10 Paid Holidays.
- Free Allergy Testing and Discounted Treatments.
- 401(k) + Generous Employer Match.
- Gym Membership Discount.
- More!
What We Offer
Aspire offers a comprehensive benefits package including medical, dental, and vision insurance, generous paid time off, and 10 paid holidays. Additionally, employees enjoy free allergy testing and discounted treatments, a 401(k) plan with employer matching, and a gym membership discount. We also provide a variety of additional perks and opportunities for growth and development.
Company Information
Learn more about Aspire on our social media platforms:
- TikTok
EEO/Affirmative Action Statement
Aspire Allergy & Sinus is committed to providing equal employment opportunities for all qualified individuals. We are an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.