Jobs · Customer Service · Florida

Full-Time Front Desk Guest Ambassador

Precision Imaging Centers · Jacksonville, FL · 1 wk ago
Customer ServiceFull-time

Position Overview

Join Our Growing Team at Precision Imaging Centers
Precision Imaging Centers is expanding across Northeast Florida, and we are excited to welcome a Full-Time Front Desk Guest Ambassador to our Gate Parkway location.

Essential Job Functions

- Greet patients and guests warmly while providing exceptional customer service (35%) - Answer patient questions and provide information regarding procedures and wait times (35%) - Manage patient registration and direct guests appropriately (10%) - Promote and educate patients about available services (5%) - Stock refreshments and encourage satisfied patients to leave reviews (5%) - Maintain a clean and welcoming waiting area (10%)

Additional Responsibilities

- Participate in marketing-related initiatives and community outreach when applicable - Assist with compiling reports and supporting front desk operations - Perform other duties as assigned

Requirements

Education: Bachelor's degree preferred
Experience: Previous experience in customer service, hospitality, restaurant service, front desk, or patient-facing roles preferred

Skills

- Excellent verbal and written communication skills - Ability to clearly explain information to patients - Strong organizational and multitasking abilities - Positive, professional, and team-oriented attitude

Physical Requirements

- Ability to stand or sit for extended periods - Ability to occasionally lift up to 25 lbs

Benefits Package

Full-time employees are eligible for a comprehensive benefits package, including: - Medical, dental, and vision insurance - Company paid life insurance - Paid time off (PTO) and paid holidays - 401(k) retirement plan - Short and long term disability insurance - Employee Assistance Program (EAP) - Opportunities for professional growth and advancement

Why Join Precision Imaging Centers?

- Competitive pay - Monday–Friday schedule with evenings free after 10:00 PM and weekends off - Bonus opportunities based on patient reviews - A supportive, patient-centered work environment - Career growth within a rapidly expanding organization

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