Full Time Float Teller - Owensboro, KY

This position is not eligible for remote work.

About the role

A Teller undertakes bank transactions and interacts directly with customers. A Teller is usually the first person a customer sees when they walk into one of our locations. This position will be required to work into a Saturday rotation.

Responsibilities

• Greets all customers and visitors when they enter the location lobby or approach the drive-thru
• Processes daily transactions including receiving deposits, cashing checks, accepting loan payments, and disbursing cash
• Identifies counterfeit currency
• Cashes checks and payout money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds
• Explains, promotes, and sells specialized products such as cashier’s checks and prepaid gift cards
• Exchanges foreign currency
• Performs services for customers including ordering bank cards and checks
• Records all transactions promptly, accurately, and in accordance with bank procedures
• Answers inquiries regarding checking and savings accounts and other bank related products
• Assists customers in solving account errors or problems, providing account balances, etc.
• Balances currency, cash and checks in cash drawer daily; arrange monies according to denomination
• Promotes and maintains positive relations with all contacts, customers, and potential customers
• May be responsible for bank openings and/or closings
• May be required to work drive thru
• May be required to float to other locations
• Travel to other locations may be required to provide coverage occasionally

Requirements

• High School diploma or GED
• One (1) year of teller experience required; customer service experience preferred
• Independence Bank Teller Certification within 6 months
• Completion of Teller Fundamentals and Teller Level Up training within three (3) months

Skills

• Customer/client orientation
• Cash handling
• Oral communication skills
• Problem-solving skills
• Accuracy and attention to detail
• Situational judgment skills
• Ability to maintain confidential information

Working Conditions

• Indoors, environmentally controlled
• Usual office working conditions with typical office noise levels (telephones, personal interruptions, and background noises)
• Mandatory vacation: position requires incumbents to be off work for a minimum of five consecutive business days

Physical Requirements

• Sitting: Occasionally
• Standing (remaining on one’s feet in an upright position without moving about): Constantly
• Walking (moving about on one’s feet): Frequently
• Lifting (raising or lowering an object from one level to another, up to 25 pounds): Occasionally
• Carrying (transporting an object): Frequently
• Pushing/Pulling (exerting force upon an object): Occasionally
• Reaching (extending hand(s) and arm(s) in any direction): Constantly
• Keyboarding (entering text or data): Constantly
• Pinching/Gripping (seizing, holding, grasping, turning or otherwise working with the hand(s) or fingers): Constantly
• Stooping (bending downward and forward by bending spine at the waist): Occasionally
• Squatting/Crouching (bending body downward and forward by bending legs and spine): Occasionally
• Kneeling (bending legs at knees to come to rest on knee(s)): Never or Rarely
• Crawling (moving about on hand and knees or hands and feet): Never or Rarely
• Climbing (ascending or descending ladders, stairs, ramps): Never or Rarely
• Speaking (expressing or exchanging ideas by means of the spoken word): Constantly
• Hearing (the ability to hear, understand, and distinguish speech): Constantly
• Near Visual Acuity (clarity of vision at approximately 20 inches or less): Constantly
• Far Visual Acuity (clarity of vision at approximately 20 feet or more): Constantly