Full-Time Dock Master (Monday - Friday 7am-3pm)

About the Role

The Security Dock Master ensures the loading dock’s schedule allows for smooth deliveries and coordinates all related activities.

Responsibilities

• Coordinate the arrival and departure of moving trucks
• Schedule and monitor on-site movers for move-ins and move-outs
• Protect doors and floors during deliveries and moves
• Coordinate pickups and removal of bulk material items from the loading dock and trash room areas
• Report incidents or accidents to the property manager as needed
• Complete daily inspections and provide inspection reports to the manager
• Manage routine cleaning schedules by vendors
• Assist with other tasks as assigned by the property manager, engineering, and operations teams
• Ensure team members understand and promote corporate goals, core values, and departmental responsibilities
• Promptly address and resolve customer concerns in a first-class manner
• Ensure all security officers are properly licensed for their assigned state; assist with the licensing process if needed
• Plan and coordinate security operations specific to the property
• Maintain equipment through regular maintenance and preventative care

Requirements

• High School Diploma or Equivalent
• Minimum of 1 year of security or Dock Master experience
• Certified security officer in Washington DC, Virginia, or Maryland
• Minimum of 1 year of experience in a customer-service related field
• Valid driver’s license without major violations
• Flexibility to work after hours and weekends, as needed
• CPR/AED/First Aid Certification

Skills

• Outgoing personality with the ability to relate to a diverse group of people and build/maintain strong relationships
• Positive, can-do attitude with a focus on fueling growth and innovation
• Customer-focused and results-oriented
• Commitment to continuous learning and development
• Exceptional oral and written communication, active listening, and organizational skills
• Ability to establish strong working relationships in a team setting
• Ability to multitask and prioritize tasks with strong attention to detail in a fast-paced environment
• Self-directed and able to work independently with minimal supervision

Physical Demands and Work Environment

• Spend time sitting, standing, and walking
• Perform repetitive motions
• Push, pull, or lift up to 50 pounds
• Able to use hands to manipulate/control tools and/or objects
• Work under distracting or uncomfortable noise levels
• Work indoors in a temperature-controlled environment and outdoors
• Respect shared workspace and physical proximity with others

Benefits

• Competitive salary with bonus potential
• Generous benefits package: Medical, Dental, Vision, 401K Match, Life Insurance
• Career development opportunities for advancement within the company’s expanding portfolio
• Annual professional development funds
• Commuter benefits
• Free parking and EV charging
• Parental leave program
• Friendly work environment that values collaboration

Pay

Virginia compensation range: $19 USD – $21 USD per hour. The range reflects a reasonable estimate considering skills, experience, training, licensure, certifications, and organizational needs. At Comstock, it is not typical for a new hire to start at or near the top of the posted range. Compensation is determined based on the unique circumstances of each candidate.

Eligibility to participate in a discretionary annual incentive program may be available, subject to its rules and dependent on individual and organizational performance.