Full-Time Deputy General Manager: $25.50/Hour plus Free Movies & Discount Concessions!

Responsibilities

• Regular and consistent attendance.
• Must be of legal age to sell and/or serve alcohol per state and/or local laws.
• Uphold and administer all Regal policies and brand standards as outlined in the Regal Operations Manual and corporate directives.
• Ensure all cash management policies and procedures are adhered to at all times.
• Monitor risk management as it pertains to the theatre (employee/guest safety, loss prevention, proper handling of food and alcohol, emergency situations, and the proper handling, reporting, and investigating of accidents).
• Comply with all food safety rules, laws, protocols, and standards; maintain all Health Department rules and regulations.
• Promptly report accidents, incidents, and business interruptions per operating protocols.
• Hire, train, develop, mentor, supervise, counsel, schedule, and terminate (after conferring with the Human Resources Manager) employees.
• Train staff in specific positions including server, box office, food runner, and bartender; cross‑train as needed.
• Train kitchen staff in specific positions and cross‑train as needed.
• Ensure required alcohol certification and training are current where applicable.
• Properly administer all required paperwork and uphold all company policies.
• Maintain projection and sound technology to ensure an impeccable sight‑and‑sound experience for guests.
• Possess working knowledge of all systems in the booth and projection technology, including maintenance, programming, TMS operation, and related projection skills.
• Ensure facilities are cleaned and maintained consistent with Regal standards daily.
• Direct kitchen and bar maintenance and sanitation program.
• Schedule and oversee necessary maintenance and repairs on kitchen appliances, performing minor repairs and obtaining qualified personnel for larger projects.
• Supervise theatre maintenance (interior, building, and grounds where applicable), performing minor repairs and coordinating larger projects.
• Optimize profits by maintaining strict cost controls, including payroll, cost of goods, and other supplies required for daily operations.
• Maintain strict inventory controls for all food and beverage supplies, janitorial supplies, and projection bulbs.
• Order supplies, food, alcohol, and ingredients based on rapidly shifting demand to prevent out‑of‑stock situations.
• Control inventory, shortages, and spoilage levels; investigate inconsistencies.
• Conduct full monthly/quarterly inventories.
• Create staff schedules to meet demand while controlling labor costs.
• Complete daily theatre inspections and take corrective actions as needed.
• Complete daily kitchen logs (cooling & reheating, food temperatures, refrigerator/freezer temperatures, sanitizer solution).
• Ensure all food and beverage items are consistently prepared and served per Regal’s recipes, portioning, cooking, and serving standards.
• Ensure guest satisfaction—greet, smile, thank guests, and turn dissatisfied guests into repeat guests.
• Handle guest relations, marketing, and promotions of feature film engagements; schedule movie show times and deliver them to proper channels.
• Respond personally to guest questions and complaints.
• Count, deposit, and reconcile all receipts taken during a business day (cash, credit cards, coupons, gift cards, checks, discount tickets, etc.).
• Stay updated on recipe changes; measure and assemble ingredients for menu items.
• Expedite food from the kitchen; collaborate with managers and cooks to prepare meals.
• Properly store food items at appropriate temperatures; rotate stock items per established procedures.
• Restock kitchen for subsequent shifts; maintain a “clean as you go” approach throughout the shift.
• Maintain excellent personal hygiene and comply with dress code.
• Handle lost‑and‑found items in accordance with Regal policy.
• Abide by all federal and state laws regarding breaks and/or meal periods.
• Complete or be in the process of completing the management certification program.
• Be SDS trained; obtain a food handler’s card where applicable and ServSafe Food Manager Certification.
• Review and understand the Regal Operations Manual and required training materials (e.g., sexual harassment and discrimination).
• Perform physical tasks: stand for extended periods, walk, sit, use hands, reach, talk, hear; occasionally climb, balance, stoop, kneel, crouch, or crawl; regularly lift up to 60 lb; meet vision requirements (close, distance, peripheral, depth perception, focus adjustment).
• Other duties as assigned.

Requirements

• Degree in Business or equivalent, plus two years of management or supervisory experience in a restaurant or VIP/luxury theatre concept.
• Experience in a high‑volume hospitality environment.
• Legal ability to sell/serve alcohol; completion of any required state or local training and the Regal Responsible Beverage Server training.
• Good public speaking skills; effective oral and written communication with employees, vendors, corporate staff, etc.
• Ability to listen, respond clearly, and explain information to others.
• Strong math ability: perform calculations quickly and accurately, identify and correct errors.
• Reasoning ability: identify problems, gather data, evaluate alternatives, reach evidence‑based conclusions, and implement solutions with minimal supervision; perform under pressure.
• Computer skills: proficient with PC platforms, email, word processing, spreadsheets, copiers, and other office equipment; attention to detail in filing systems.
• Personal skills: interface effectively with customers, the public, and co‑workers; exhibit sensitivity; set goals, budget time, prioritize, and model professionalism and leadership.
• Must be SDS trained; obtain food handler’s card and ServSafe Food Manager Certification where applicable.

Supervisory Responsibilities

• Directly supervise an unspecified number of employees in accordance with organizational policies and applicable laws.
• Interview, hire, train, coach, schedule, assign, and direct work.
• Appraise performance, reward, discipline, address complaints, and resolve problems.
• Coordinate terminations after conferring with the Human Resources Manager.

Work Environment

The work environment is generally moderate in noise level, with occasional increases. Employees encounter typical theatre settings, including interaction with guests, staff, and equipment.

Physical Demands

The role requires frequent standing for long periods, walking, sitting, using hands to handle objects, reaching, and communicating verbally. Occasionally the employee must climb, balance, stoop, kneel, crouch, or crawl. Regular lifting of up to 60 lb is required. Vision requirements include close, distance, peripheral, depth perception, and focus adjustment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Benefits

• Medical and prescription coverage with company contributions.
• Life insurance and disability insurance at no charge.
• Dental, vision, and supplemental life insurance options for employees and dependents.
• Accident, critical illness, and hospital indemnity insurance.
• Paid vacation time and sick leave.
• Free movie passes and discounted concessions at any Regal location.
• 401(k) retirement plan with company match (eligible after age 21 and six months of service).