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Jobs · Finance · New York

Full-Time Customer Service Teller (Grand Central Station)

Currency Exchange International · New York, NY · 2 wk ago
On-siteFinanceFull-time

About the role

Currency Exchange International (CXI) is a Money Service Business based in Orlando, Florida. CXI provides a wide range of foreign exchange services to customers in both the United States and Canada through company-owned branch locations and partnerships with financial institutions and corporations. As one of North America's leading foreign exchange wholesalers, CXI offers personalized service, competitive rates, and multiple settlement options.

We are looking for a Full-Time Teller to join their team at their Grand Central Station Branch located in New York, NY. The Teller would need to float to other NY branches as needed. Tellers are the face of our company and represent us in the community, especially in high tourist areas such as malls and airports.

Responsibilities

  • Maintain a positive and professional attitude at all times
  • Deliver the highest quality of service to customers
  • Handle cash transactions with a high degree of accuracy
  • Float to other NYC branches as required

Ideal Applicant

We are looking for highly motivated individuals who are committed to the success of the team and can deliver a consistently high level of customer-satisfying products and services.

Qualifications and Skills

  • Ability to work independently
  • Basic computer knowledge
  • Problem solving capabilities
  • Strong customer service skills
  • Detail-oriented and organized
  • Strong listening and verbal communication skills
  • Cash handling skills with high degree of accuracy

Our Competencies

  • Action Oriented
  • Effective Communication
  • Nimble Learning
  • Optimizing Work Processes
  • Situational Adaptability

Schedule

  • 36-40 hours per week
  • Monday through Friday, 8:00 AM to 4:00 PM (Flexible)
  • Weekend coverage as needed
  • Floating to other NYC branches is required

Benefits

  • Commuter Reimbursement – CXI will pay the toll, bus or metro cost in and out of work
  • Vacation – 2 weeks of paid vacation
  • Sick/Personal Days – 1 week of paid sick/personal time off
  • Health/Dental/Vision – CXI pays 60% of the Health/Dental/Vision Insurance premiums
  • Short and Long-Term Disability – Plan premiums are fully covered by CXI
  • 401K Plan – Eligible to enroll in this plan after 1 year of employment, CXI matched up to 4%

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