Full-Time Customer Service Representative
Prairie State Bank & Trust · Springfield, IL · 2 wk ago
Customer ServiceFull-time
Responsibilities
- Ensure that our customers receive excellent customer service.
- Aid customers with routine account-related transactions such as deposits, loan payments, cashing checks, transfer of funds between accounts, stop payments, and inquiries regarding transactions and services.
- Inform customers about bank products and services.
- Perform daily balancing functions of a cash drawer.
- Comply with bank operation and security procedures.
- Maintain customer confidence and protect bank operations by keeping information confidential.
Job Qualifications
- Excellent interpersonal, written, and verbal communication skills.
- Attention to detail.
- Problem-solving skills; technical capacity.
- Excellent time management, organizational, and multi-tasking skills.
- Ability to work independently and in a team environment.
- Banking experience preferred.
Physical Requirements
- Occasionally lift up to 25 pounds.
- Stand 100% of the shift.
Benefits and Compensation
- Base compensation with bonus plan.
- 401(k) with employer matching.
- Employer-paid health/life insurance.
- Vacation, sick leave, and above-average holiday pay.
About the Role
Prairie State Bank & Trust is a locally-owned $800 million bank with 20 offices in Central Illinois. The bank is seeking a FULL TIME Customer Service Representative for their Durkin Rd branch in the Springfield region.
Schedule
The position requires occasional travel to other locations within the bank's network.
Benefits
All candidates may be required to undergo a pre-employment credit background check and drug screening.
Equal Opportunity Employer
Prairie State Bank & Trust is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.