Full-Time Clerical Leader - Payson Utah Temple

About the role

Ensures the temple ordinances are kept pure, recorded accurately, and made available to worthy Church members by:

• Providing an environment where patrons may have a positive and uplifting experience each time they come to the temple.
• Maintaining and operating temples at standards established by the First Presidency.
• Assisting temple management to ensure that temple patrons are properly served and that all sacred ordinances are accurately accounted for and properly recorded.
• Ensuring that patrons receive friendly, courteous service and that the ordinances they accomplish are recorded in accordance with proper temple procedures.

Works in a temple with a high volume of living ordinances each year.

Responsibilities

• 45% Handles difficult/non-routine questions and problems, some of which may be by phone, and verifies records when necessary. Monitors temple recording functions and computer system operational problems with software as needed in all areas of the temple using the computerized recording system.
• 35% Provides direct supervision and assists with the recruiting, interviewing, scheduling, and training of volunteers and volunteer supervisors and clerical employees in the following areas:
  • Family Names System – up to 6 volunteers and/or employees.
  • Living and Immediate Family Records – up to 6 volunteers and/or employees.
  • Records Verification – up to 22 volunteers and/or employees.
  • Appointment Desk – up to 12 volunteers and/or employees.
  • Clerical Office – up to 19 volunteers and/or employees.
• 10% Proofs audit reports and ordinance lists and cards for the Family Name System and Temple Originated Records. Proofs the Temple Originated Records' family group sheets.
• 5% Performs other administrative tasks as assigned and ensures that proper clerical, recording, and scheduling support is provided and properly trained.
• 3% Supervises the input of lost and/or stolen recommend data. Supervises the input of daily audits and corrections to the recording system.
• 2% May be required to review payroll time sheets of administrative staff.
• Other duties as assigned.

Requirements

• Two years of college and three years of experience with temple computer systems, Family History, or related fields, or an equivalent combination of education and experience.
• Ability to supervise and work well with people.
• Pleasing personality and willingness to develop new ideas and recommendations for improvement.
• Flexibility in work schedule.
• Ability to deal properly with confidential and sensitive information.
• Ability to motivate and train people to be accurate in their work.
• Acquire the necessary knowledge and experience to answer questions and correct problems pertaining to the computerized recording system.

About Us

Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From IT professionals developing apps that send the gospel message worldwide to facilities managers maintaining places of worship, employees seek innovative ways to share the gospel of Jesus Christ. Only members of the Church who are worthy of a temple recommend qualify for employment.