Full Time - Campus Stores Operations Assistant Manager

About the role

The Full Time Campus Stores Operations Assistant Manager supports the daily operations of the Campus Stores locations by providing excellent customer service, maintaining merchandise presentation, and assisting with store operations. This role works closely with the Operations Manager and team members to ensure a positive shopping experience for students, faculty, staff, and visitors.

Responsibilities

• Provides exceptional customer service by assisting customers with merchandise selection, purchases, and general store inquiries.
• Assists with daily sales floor operations, creating part time work schedules, ensuring policies and procedures are followed.
• Operates cash registers and handles transactions accurately, including cash, credit card, and refund transactions.
• Supports opening and closing procedures, including securing store assets, cash handling, and ensuring operational readiness.
• Affords assistance with stocking shelves, replenishing merchandise, organizing displays, and maintaining visual presentation standards.
• Prepares and supports bookstore promotions, events, and seasonal activities.
• Maintains cleanliness and organization of sales floor areas, stockrooms, and cashier stations.
• Responsible for consistently using UKG for scheduling, timekeeping and running payroll reports.
• Supports inventory control efforts, including receiving shipments, tagging merchandise, and conducting inventory counts.
• Maintains awareness of sales floor activity and reports on customer concerns, safety issues, or potential loss prevention matters to management.
• Develops and maintains positive working relationships with customers, coworkers, vendors, student organizations, faculty, staff, and university personnel.
• Assists other departments as requested by management.
• Complies with and ensures continued, consistent compliance with all company policies, and federal, state, and local laws/regulations including but not limited to: employment, safety, and health.
• Other duties as assigned.

Qualifications

• Minimum Education, Training and Experience Required: An associate’s degree or trade/vocational school with a focus on retail management; plus, at least three years related experience and/or training; or equivalent combination of education and experience.
• Language Skills: Must be able to read, write, and understand English. Requires the ability to follow verbal and written instructions, guidelines, and objectives.
• Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, and percentages. Ability to apply concepts of basic math; adding, subtracting, dividing, and multiplication.
• Reasoning Ability: Demonstrated ability to interpret and apply instructions presented in written, verbal, or diagrammatic form. Skilled in resolving problems involving multiple concrete variables within standardized situations. Possesses strong analytical, quantitative, organizational, and management capabilities.
• Physical Demands: Must be able to operate office equipment such as computers, copy machines, and fax machines. Requires the ability to use a variety of office machines and equipment.
• Physical Communication: Must have the ability to talk/express and/or exchanging ideas and hear/perceiving sounds.

SkillsComputer Literacy: Must be computer literate with knowledge of Microsoft Office products.

Strong Communication, Interpersonal Skills: Must possess strong communication, interpersonal skills, and organizational skills.

Benefits

Not specified.

Pay

Compensation: Pay Rate: $25.00–$28.00 per hour

Schedule

Flexible schedule based on operational needs.