Full Time Brand Ambassador

About the role

Ralph Lauren Corporation is seeking Full-Time Brand Ambassadors to join our dynamic retail team. This position offers an opportunity to be part of a global leader in premium lifestyle products and to contribute to a culture of inclusion and belonging.

Responsibilities

• Understands and delivers sales and profit performance, using key tools and resources to drive selling
• Supports the store in executing company initiatives
• Supports and participates in team training to achieve business results
• Creative in thinking of new ways to engage clients and reach out to a wider client base
• Is the ideal representative of the customer experience expectations in store
• Delivers a consistent experience aligned to Ralph Lauren Brand expectations by supporting the company and store vision
• Engages in store client initiatives and community outreach
• Champion of Ralph Lauren core values
• Embraces Ralph Lauren "More ways to shop" and new technology
• Sustains a collaborative environment with the customer at its core
• Engages in networking and sourcing talent
• Provides ongoing feedback to Management on successes and opportunities
• Strengthens customer connectivity with alternative paths to purchase by supporting alternative purchasing processes
• Broadens customer accessibility to product discovery through QR codes, digital catalogs, and virtual stores
• Maintains exceptional productivity standards through store execution
• Upholds all company policies and procedures
• Ensures sales floor and all store standards are met at all times

Requirements

• Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred
• Ability to effectively communicate with customers and store personnel
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs., and climb moderately
• Ability to operate the register, stand, move and walk for multiple hours
• Flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
• Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management and co-workers
• Planning and prioritization/time management skills