Full Time Brand Ambassador

About the role

Ralph Lauren Corporation is seeking Full-Time Brand Ambassadors to join our dynamic retail team. This position offers an opportunity to be part of a global leader in premium lifestyle products and to contribute to creating a culture of belonging and inclusion.

Responsibilities

• Understands and delivers sales and profit performance, using key tools and resources to drive selling
• Supports the store in executing company initiatives
• Supports and participates in team training to achieve business results
• Creative in thinking of new ways to engage clients and reach out to a wider client base
• Is the ideal representative of the customer experience expectations in store
• Delivers a consistent experience aligned to Ralph Lauren Brand expectations by supporting the company and store vision
• Engages in store client initiatives and community outreach
• Champion of Ralph Lauren core values
• Embraces Ralph Lauren "More ways to shop" and new technology
• Sustains a collaborative environment with the customer at its core
• Engages in networking and sourcing talent
• Provides ongoing feedback to Management on successes and opportunities
• Strengthens customer connectivity with alternative paths to purchase by supporting alternative purchasing processes
• Broadens customer accessibility to product discovery through QR codes, digital catalogs, and virtual stores
• Maintains exceptional productivity standards through store execution
• Upholds all company policies and procedures
• Ensures sales floor and all store standards are met at all times

Requirements

• Retail experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred
• Effective communication skills, including the ability to communicate with customers and store personnel
• The ability to maneuver around the sales floor, stock/dressing room, cashwrap, and office; work around/with chemicals, lift/climb up to 30 lbs., and climb moderately
• The ability to operate the register, stand, move, and walk for multiple hours
• A proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management, and co-workers
• Planning and prioritization/time management skills

Qualifications

Full-time Brand Ambassador positions are available in various locations across the United States. Ralph Lauren is committed to fostering a diverse and inclusive workplace, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by law.