Jobs · Customer Service · Hawaii

Full-Time Assistant Manager

Torrid · Aiea, HI · 4 wk ago
Customer Service$18.1–$24.05/hrFull-time

About the role

Torrid is committed to a culture of inclusivity and diversity. As an Assistant Store Manager, you'll play a key role in fostering a welcoming environment where everyone feels valued and supported.

Responsibilities

  • In partnership with the Store Manager, ensure the store achieves company objectives and Key Performance Indicators (KPIs)
  • Lead the team in maintaining operational excellence by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
  • Recruit, develop, and train top talent who are sales, customer, and fashion-focused
  • Set the example for The Torrid Connection and ensure the team provides a shopping experience that encourages positive customer connections and loyalty
  • Support the Store Manager in implementing merchandise strategies and maintaining a clean, consistent, and inviting store environment that inspires customers to shop
  • Maintain an effective and open line of communication with the Store Manager and District Manager

Requirements

  • At least six months of specialty/apparel retail management experience with proven ability to lead teams to success and proven sales performance
  • Able to multitask in a fast-paced environment while creating an amazing customer experience
  • Flexibility and adaptability to any situation, environment, challenges, job duties, and work schedules are essential
  • Fashion and retail are constantly evolving, so staying updated on current trends is crucial

Physical Requirements

  • Able to stand and walk around during scheduled shifts
  • Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs
  • Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, and shoe poles

What You’ll Get

  • A competitive benefits package including medical, dental, vision, mental health resources, 401(k) with company match, life insurance, short-term disability, vacation and sick time, paid company holidays, employee stock purchase program (ESPP), and jury duty
  • Additional perks such as monthly bonuses, associate discounts, tuition reimbursement, and childcare discounts

Pay Range

$18.10 - $24.05 per hour

Benefits

  • Medical, dental, vision, and mental health resources
  • 401(k) with company match
  • Life insurance
  • Short-term disability
  • Vacation and sick time
  • Paid company holidays
  • Employee Stock Purchase Program (ESPP)
  • Jury duty

Qualifications

Eligible to work in the United States

Skills

Leadership, multitasking, customer service, fashion knowledge, adaptability, and teamwork

Benefits

Comprehensive benefits package including medical, dental, vision, mental health resources, 401(k) with company match, life insurance, short-term disability, vacation and sick time, paid company holidays, employee stock purchase program (ESPP), and jury duty

Schedule

Flexible schedule to accommodate the needs of the position and the store

Pay

$18.10 - $24.05 per hour

Similar jobs