Full-Time Assistant Manager
Torrid · Hanover, MD · 6 days ago
Customer Service$18.1–$22.3/hrFull-time
About the role
At Torrid, we celebrate every shape, every size, and every curve of our customer. Our stores offer an exciting, one-of-a-kind experience for both customers and employees. We're committed to cultivating a welcoming, inclusive, and diverse culture driven by open dialogue, empowerment, and a focus on recruiting, training, development, and retention. As an Assistant Store Manager, you’ll assist in creating a team environment that fosters inclusivity and positive connections while supporting the Store Manager in achieving store objectives.
Responsibilities
- Partner with the Store Manager to ensure the store achieves company objectives and KPI goals.
- Provide leadership in running an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
- Help recruit, develop, and train top talent who are sales-focused, customer-oriented, and fashion-driven.
- Set the example for The Torrid Connection and ensure the team delivers a shopping experience that encourages positive customer connections and loyalty.
- Support the Store Manager in implementing merchandise strategies while maintaining a clean, consistent, and inviting store environment.
- Maintain effective and open communication with the Store Manager and District Manager.
Requirements
- At least six months of specialty or apparel retail management experience with a proven ability to lead teams and drive sales performance.
- Ability to multitask in a fast-paced environment while maintaining a strong commitment to customer experience.
- Flexibility and adaptability to changing retail and fashion trends, job duties, and work schedules.
- Fashion-focused with a keen awareness of current trends.
Physical Requirements
- Able to stand and walk around during scheduled shifts (with or without reasonable accommodation).
- Able to pack and unpack shipments, arrange and move store fixtures, and handle packages weighing up to 50 lbs.
- Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.
Benefits
- Competitive benefits package including medical, dental, vision, and mental health resources.
- 401k with company match, life insurance, and short-term disability coverage.
- Paid vacation, sick time, and company holidays.
- Employee Stock Purchase Program (ESPP) and jury duty pay.
- Monthly bonus potential and a 50% associate discount.
- Tuition reimbursement and childcare discount program.
Pay
$18.10 - $22.30 per hour.