Full-Time Assistant Manager
Torrid · Clifton, NJ · 3 days ago
Customer Service$19.18–$23.98/hrFull-time
About the role
At Torrid, we celebrate every shape, every size, and every curve of our customer. Our stores offer an exciting, one-of-a-kind experience for both customers and employees. We're committed to cultivating a welcoming, inclusive, and diverse culture driven by open dialogue, empowerment, recruiting, training & development, and retention. As an Assistant Store Manager, you’ll assist in creating a team environment that fosters inclusivity and positive connections while supporting the Store Manager to achieve store objectives.
Responsibilities
- Partner with the Store Manager to ensure the store achieves company objectives and KPI goals
- Provide leadership around running an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
- Help recruit, develop, and train top talent who are sales, customer, and fashion-focused
- Set the example for The Torrid Connection and ensure the team provides a shopping experience that encourages positive customer connections and loyalty
- Support the Store Manager in implementing merchandise strategies while maintaining a clean, consistent, and inviting store environment
- Maintain an effective and open line of communication with the Store Manager and District Manager
Requirements
- At least six months of specialty/apparel retail management experience with proven ability to lead teams to success and proven sales performance
- Ability to multitask in a fast-paced environment while maintaining a commitment to creating an amazing customer experience
- Flexibility and adaptability to changing retail and fashion environments, challenges, job duties, and work schedules
- Fashion-focused with awareness of current trends
Physical Requirements
- Able to stand and walk around during scheduled shifts
- Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs
- Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc. (with or without reasonable accommodation)
Benefits
- Competitive benefits package including medical, dental, vision, and mental health resources
- 401k with company match
- Life insurance and short-term disability
- Vacation and sick time, plus paid company holidays
- Employee Stock Purchase Program (ESPP)
- Jury duty leave
- Monthly bonus potential
- 50% associate discount
- Tuition reimbursement
- Childcare discount program
Pay
$19.18 - $23.98 per hour