Jobs · Customer Service · New Jersey

Full-Time Assistant Manager

Torrid · Clifton, NJ · 3 days ago
Customer Service$19.18–$23.98/hrFull-time

About the role

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our stores offer an exciting, one-of-a-kind experience for both customers and employees. We're committed to cultivating a welcoming, inclusive, and diverse culture driven by open dialogue, empowerment, recruiting, training & development, and retention. As an Assistant Store Manager, you’ll assist in creating a team environment that fosters inclusivity and positive connections while supporting the Store Manager to achieve store objectives.

Responsibilities

  • Partner with the Store Manager to ensure the store achieves company objectives and KPI goals
  • Provide leadership around running an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
  • Help recruit, develop, and train top talent who are sales, customer, and fashion-focused
  • Set the example for The Torrid Connection and ensure the team provides a shopping experience that encourages positive customer connections and loyalty
  • Support the Store Manager in implementing merchandise strategies while maintaining a clean, consistent, and inviting store environment
  • Maintain an effective and open line of communication with the Store Manager and District Manager

Requirements

  • At least six months of specialty/apparel retail management experience with proven ability to lead teams to success and proven sales performance
  • Ability to multitask in a fast-paced environment while maintaining a commitment to creating an amazing customer experience
  • Flexibility and adaptability to changing retail and fashion environments, challenges, job duties, and work schedules
  • Fashion-focused with awareness of current trends

Physical Requirements

  • Able to stand and walk around during scheduled shifts
  • Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs
  • Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc. (with or without reasonable accommodation)

Benefits

  • Competitive benefits package including medical, dental, vision, and mental health resources
  • 401k with company match
  • Life insurance and short-term disability
  • Vacation and sick time, plus paid company holidays
  • Employee Stock Purchase Program (ESPP)
  • Jury duty leave
  • Monthly bonus potential
  • 50% associate discount
  • Tuition reimbursement
  • Childcare discount program

Pay

$19.18 - $23.98 per hour

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