Full-Time Assistant Manager

About the role

Torrid is dedicated to celebrating diversity and inclusivity. Our stores aim to provide an exceptional experience for both customers and employees. We strive to create a welcoming and empowering environment through open dialogue, recruitment, training, and development.

Responsibilities

• Ensure the store achieves company objectives and Key Performance Indicators (KPIs)
• Lead operations by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
• Recruit, develop, and train top talent who are skilled in sales, customer service, and fashion
• Set a positive example for The Torrid Connection and foster a shopping experience that encourages customer loyalty and connection
• Implement merchandise strategies and maintain a clean, inviting, and inspiring store environment

Requirements

• At least six months of specialty/apparel retail management experience with a track record of success and strong sales performance
• Ability to manage multiple tasks in a fast-paced environment while maintaining a high level of customer service
• Fashion-savvy and adaptable to changes in retail and fashion trends
• Physical requirements: able to stand, walk, lift up to 50 lbs, and perform various tasks requiring physical effort

Qualifications

• Proven leadership skills and the ability to motivate and guide a team towards achieving goals
• Strong interpersonal and communication skills to build positive relationships with customers and colleagues
• Knowledge of retail operations, including inventory management, customer service, and merchandising

Skills

• Excellent organizational and problem-solving skills
• Effective communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong attention to detail and ability to handle multiple tasks simultaneously

Benefits

We offer a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Mental health resources
• 401(k) with company match
• Life insurance
• Short-term disability
• Vacation and sick time
• Paid company holidays
• Employee Stock Purchase Program (ESPP)
• Jury duty leave

Pay

Compensation is commensurate with experience.

Schedule

Hours are flexible and depend on the store location.

What You’ll Get

• Monthly bonus potential
• Associate discount 50%
• Tuition reimbursement
• Childcare discount program

Company Participation in E-Verify

We participate in E-Verify. If you are unable or limited in your ability to use or access www.torridcareers.com, you can request reasonable accommodations by sending an email to [email protected].