Full-Time Assistant Manager
Torrid · Asheville, NC · 2 days ago
Customer ServiceFull-time
About the role
At Torrid, we celebrate every shape, every size, and every curve of our customers. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for both our customers and our employees. We are committed to cultivating a welcoming, inclusive, and diverse culture driven by a focus on open dialogue, empowerment, recruitment, training & development, and retention. We believe that inclusion of diverse backgrounds and perspectives is fundamental to our success.
Responsibilities
- Assist in creating a team environment that fosters inclusivity and positive connections
- Support the Store Manager by directing and leading the team to achieve store objectives which include sales and profit goals, recruiting, performance management, training, and development
- Recruit, develop, and train top talent who are sales, customer, and fashion-focused
- Set the example for The Torrid Connection and ensure the team is providing a shopping experience that encourages positive customer connections and loyalty
- Implement merchandise strategies while maintaining a clean, consistent, and inviting store environment that inspires customers to shop
- Maintain an effective and open line of communication with the Store Manager and District Manager
Requirements
- At least six months of specialty/apparel retail management experience with proven ability to lead teams to success and proven sales performance
- Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience
- Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success
- Fashioned-focused and stay on top of current trends
Physical Requirements
- Able to stand and walk around during scheduled shifts
- Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 pounds
- Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.
What You’ll Get
- A competitive benefits package including medical, dental, vision, mental health resources, 401(k) with company match, life insurance, short-term disability, vacation and sick time, paid company holidays, employee stock purchase program (ESPP), and jury duty
- Monthly bonus potential, associate discount 50%, tuition reimbursement, and childcare discount program