FULL-TIME AND PART-TIME RECEPTIONIST /SPOTTER - STOKES USED CAR CENTER

Job Duties

• Meet and Greet Customers promptly both on the phone and in person
• Work hand in Hand with dealership Management and Accounting Staff
• Receive cash, checks and credit card payments from customers and record the amount received
• Make change accurately and issue receipts to customers.
• Posting to Accounting Internals and Stocking in Inventory
• Process internals daily.
• Guarantee all checks in accordance with the company policy.
• Answer phones and direct consumer to the proper department and follow up in a timely manner.
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
• Must follow all company safety policies and procedures.
• Promptly and efficiently answer multi-line switchboard and transfer calls.
• Check with Management at the end of each shift before leaving the dealership to make sure they do not need anything additional.
• Filing (Car Deal Files, Hard Copies)
• Perform any other special duties as requested by Dealer and other Managers.

Requirements

• High school diploma or equivalent
• Ability to read and comprehend instructions and information.
• Excellent oral communication skills.
• Professional personal appearance.
• Able to communicate customers' interests needs and requests to management and sales personnel.
• Able to work a flexible schedule.

Hours

• Monday-Friday - 5:00 pm to close AND Wednesdays 10:30 am-close Part-Time
• Saturday 9:00 am - close Part - Time
• Monday- Friday - 9am to 5pm -Full-Time