Full-Time Administrative Assistant

About The Role

As Store Support Lead, you will efficiently and effectively support the store leadership team and associates in the administrative and operational functions of the store. You will use technology to support store functions and ensure day-to-day communication to support excellent customer service and operational efficiency.

What You’ll Do

• Support and effectively resolve store associate and administrative needs through timely execution of store payroll, scheduling, cash office, and supply orders in partnership with the store leadership team
• Effectively plan, communicate, and share information with team members using company tools and technology, while following company guidance for daily, weekly, and monthly routines
• Refresh and maintain associate common areas and office areas to support a safe and engaging work environment
• Aid store executive team by facilitating orientation when directed and onboarding new associates accurately, adhering to all compliance guidelines and Kohl’s best practices
• Execute operational tasks and shortage reduction programs accurately as assigned, adhering to Kohl’s best practices
• Monitor and follow up on store execution of training, surveys, and audits, ensuring directed timelines are met
• Maintain in-store technology devices including, but not limited to, handheld scanners and two-way radios
• Communicate and guide store technology issues through resolution
• Complete assigned cross-training as needed and regularly work in various departments/areas of the store as scheduled (e.g., sales floor, point of sale, operations, etc.)

Required Skills

• Must be 18 years of age or older
• Limited travel to support new store openings
• Strong verbal/written communication and interpersonal skills
• Flexible availability, including days, nights, weekends, and holidays

Preferred Experience

• Experience in decision-making and problem-solving in a fast-paced environment
• Experience in retail or service industry