Full-Time Account Manager

Role Overview The Nails Account Manager is responsible for building and maintaining strong customer relationships, driving sales growth, and ensuring seamless logistics coordination within the nails (fasteners) product line. This role combines sales, customer service, and supply chain management to deliver exceptional customer satisfaction and operational efficiency. Key Responsibilities Develop new business opportunities through outbound calls and follow-up communication.Build and sustain relationships with existing customers while managing orders from initiation to completion.Prepare quotes, sales orders, and supporting documentation accurately.Proactively communicate order status, pricing, shipping updates, and quality issues.Coordinate logistics by managing transportation, monitoring shipments, and maintaining inventory levels.Collaborate with internal teams, suppliers, and logistics partners to ensure timely delivery and resolve product or quality concerns.Generate reports to support decision-making and identify opportunities for improvement. Qualifications & Skills High school diploma or GED; 3+ years of customer service or sales experience preferred.Strong organizational, communication, and interpersonal skills.Ability to manage multiple priorities in a fast-paced environment.Customer-focused with excellent problem-solving abilities.Experience with CRM or database systems is a plus. Additional Information This full-time, in-office role offers competitive salary, benefits including health insurance, paid leave, 401(k) matching, and bonus potential. The position values ownership, accountability, and a collaborative approach to business success.