Full Time 30hr Teller, North Newark, Newark, NJ

The Difference You Make

As a Teller, you engage in assisting with various financial needs and processing transactions. You provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer product solutions, and escalate complex issues for timely resolution.

• Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self-service options.
• Aid with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area, to create a welcoming environment for customers.

What You Bring

• Education: High school diploma or GED
• Experience: 6+ Months Cash Handling experience, 6+ Months Demonstrated customer service experience
• Skills: Excellent customer service skills, ability to identify and escalate concerns of risk, effective listening and communication skills, comfort with digital tools, energetic, organized, multi-tasking ability, understanding of accuracy and attention to detail, computer proficiency, basic math skills
• Hours: Work branch hours, which can include weekends and evenings

What Else You Need To Know

• Base Pay Range: $30,000.00 USD - Maximum
• Risk Culture: Embrace a strong risk culture and take a proactive and responsible approach toward risk management.
• EEO Statement: Equal opportunity employer.
• Working Conditions: Frequent minimal physical effort such as sitting, standing, and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
• Employer Rights: This job description does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time.

Benefits

We offer comprehensive benefits to our people, including health coverage, PTO, and retirement planning.

Students & Grads

Our early careers programs provide the opportunity to work across Santander's different business units through hands-on experience.

Events

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What To Do Next

If this sounds like a role you are interested in, then please apply.