Fulfillment Technician

Position Summary

The Fulfillment Technician performs various fulfillment activities in the pharmacy. This role is responsible for accurately assembling and preparing orders for shipment.

Essential Duties/Responsibilities

• Assemble and package prescription orders; prepare for shipment
• Organize daily delivery orders and place in the appropriate work areas
• Monitor work area to ensure adequate supplies; restock as needed
• Verify prescription order packages are accounted for
• Record shipping data and complete reports
• Perform quality assurance check on packaged orders to ensure accuracy
• Provide support to fulfillment department including pulling and rotating stock in fulfillment area
• Cross train in other areas to be able to assist other departments as needed
• Other duties as assigned

Required Skills/Abilities

• Ability to maintain confidentiality of information and data in accordance with policies
• A knowledgeable individual with appropriate industry experience, preferably in healthcare or mail order/specialty pharmacy
• Effective verbal and written communication skills
• A decisive individual who possesses a detail-oriented perspective
• Able to work with peers in a team effort
• A well-organized and self-directed individual who can work with minimal amount of supervision
• Able to efficiently complete tasks in a fast-paced environment
• Able to lift up to 40 lbs
• Able to work extended hours, weekends, and holidays pursuant with industry demands

Education/Experience

• High school diploma or GED
• Ability to become Registered as Pharmacy Technician Trainee with the applicable State Board of Pharmacy or Registered as Pharmacy Technician with the applicable State Board of Pharmacy or Certified as a Pharmacy Technician and licensed through the Institute for the Certification of Pharmacy Technicians (ICPT) or Pharmacy Technician Certification Board (PTCB)
• Knowledge of pharmacy fulfillment practices, preferably in mail order/specialty pharmacy
• Proficient in Microsoft Office and industry related software programs

Preferred Skill/Abilities

• Prior experience in Retail, Mail Order, Specialty Pharmacy, PBM, pharmaceutical or managed health care industry preferred