Fulfillment Specialist

About the Team

The Operations team manages our worldwide distribution network and is responsible for authenticating our sneakers, fulfilling orders, and ensuring on-time delivery to buyers. Through technological innovation and logistical efficiency, you will join a team that prides itself on being the most trusted marketplace in the industry while shipping and processing tens of millions of products for our global buyers and sellers.

Responsibilities

• Assist with receiving consignment from VIP sellers and help authenticate and quality control orders
• Train fellow fulfillment associates in receiving and packing processes
• Prepare orders for shipment, including unboxing, labeling, and packing
• Manage process flow, generate scan forms, and oversee courier drop-offs and pickups
• Troubleshoot order issues to ensure timely resolutions
• Maintain a clean work area to protect merchandise and prevent injuries
• Learn sneaker model characteristics and understand GOAT standards for shoe conditions
• Ensure transaction details (SKU, size, condition, packaging) are accurate
• Restore shoes to their original factory presentation and maintain inventory accuracy
• Work in a dynamic warehouse environment with heavy equipment
• Remain flexible to perform other duties as required and assigned

Requirements

• 1+ years of experience in a warehouse setting
• Highly organized with strong attention to detail
• Capable of operating carts, dollies, and other equipment to move merchandise
• Quick learner and self-starter who can work independently and manage increasing responsibilities
• Ability to stand for long periods (up to 8 hours)
• Ability to lift and move boxes (up to 35 pounds)
• Availability and willingness to work extended hours, including weekends and holidays, during peak periods to meet business demands

Benefits

• 401K
• Paid time off
• Dental, medical, vision insurance options
• Disability and life insurance options

Pay

Hiring Range: $18.50—$18.50 USD