Fulfillment Lead - Midlands

Logistics & Work Environment

This full-time position at our Midlands (Columbia) involves work in a warehouse facility where mobility and awareness of environmental hazards are required.

A Day In The Life

• Supports the Fulfillment Manager by coordinating and helping to direct all Fulfillment activities.
• Performs a variety of manual tasks associated with the acquisition, storage, and distribution of food and other donated products including pulling orders, unloading deliveries, repacking food products, operating warehouse equipment, volunteer supervision, and general maintenance and cleanup.
• Serves as backup manager when Fulfillment Manager is out of building, on PTO, etc.
• Pulls and stocks refrigerated goods for display in distribution, cooler, and dry area and communicates plan to Fulfillment Manager.
• Aids in the Sales Order and Pick, Pack, and Ship processes including: assigning work tasks, pulling and staging orders, assisting agencies with any shopping and weighing of product, and records transactions for inventory.
• Assists with the growth of distribution of product through the mobile pantry program and general distribution to agencies.
• Completes all Sales Orders for agencies, Mobile Food Pantries, CSFP, and other program distributions.
• Ensures distribution area is neat, clean, free of debris, and media ready at all times.
• Alerts Agency Relations Coordinator of any order fulfillment issues as needed.
• Plans direct drops and/or solicits agencies to receive short dated/bulk product loads to eliminate/reduce waste and improve outbound pounds.
• Serves as backup to warehouse operations as needed.
• Ensures shrink wrap and pallet tags are neat, free of debris, and legible.
• Conducts daily inspections for refrigeration sanitation and neatness which includes cleaning up cardboard and plastic refuse, squaring pallets, moving pallets, and preparing for anticipated next day work.
• Ensures tidiness and organization of work areas including cooler, and distribution dry storage areas.
• Commit to upholding principles and best practices for food safety.
• Aid in verifying food safety standards are met for products and packaging materials through visual inspection, product handling and temperature monitoring when applicable.
• Maintain good working knowledge of warehouse inventory. Assist in facilitating monthly inventory, counting, and reconciliation.
• Ensure a FEFO system is used for all inventory including refrigerated, frozen, dry, and CNS products.
• Other duties as assigned.

To Qualify For This Position, You Must Have

• Bachelor's Degree or equivalent with experience in field.
• Three or more years related experience and/or training.
• Time management skills and the ability to multitask.
• Ability to lead and direct other team members.
• Ability to work with minimal supervision.
• Effective communication and training skills while working with diverse groups as part of a team.
• Good interpersonal skills and capable of giving kind and appropriate directions to volunteers.
• Ability to positively interact with internal and external customers.
• Good math, legible writing skills, and ability to keep accurate records.
• Proficient in Microsoft Office.
• Knowledge and prior application of safe work practices and an attitude of safety awareness.