Fulfillment Clerk

About the role

We are seeking a dependable, production-oriented Fulfillment Clerk to support order fulfillment and back-office customer service operations. This position is responsible for processing customer orders accurately, preparing packages for mailing, and assisting the team with other non-phone administrative duties. The ideal candidate works efficiently in a fast-paced environment, communicates professionally, and maintains a strong customer-service mindset.

Responsibilities

• Process customer order requests accurately and promptly.
• Package orders properly and prepare them for mailing.
• Maintain consistent, high-quality, customer-focused service.
• Communicate professionally with customers and internal personnel.
• Collaborate with team members to resolve issues quickly.
• Assist with additional back-office, non-phone responsibilities as needed.
• Follow established procedures and meet productivity and quality expectations.

Requirements

• Able to work efficiently in a fast-paced, production-focused environment.
• Strong attention to detail and organizational skills.
• Dependable, punctual, and able to maintain a consistent work schedule.
• Professional communication and teamwork skills.
• Comfortable performing repetitive order-processing and packaging tasks.
• Available to complete a paid, three-week new-hire training course.
• Demonstrates the core values of integrity, innovation, collaboration, customer focus, and respect for diversity.

Pay

Pay: $15.50 per hour

Schedule

Schedule: Monday-Friday, 8:00 AM-5:00 PM, Onsite. Parking/Transportation: Candidate is responsible for parking costs. Parking is available in multiple lots near the client site. The location is also MARTA accessible from the Peachtree Center Station.