Fulfillment Center Supervisor, 3rd Shift

About the role

3rd shift/Sunday- Thursday This position follows a rotating shift schedule, with fellow Exempts alternating between 12:00am to 8:30am and 8:00pm to 4:30am shifts to support operational coverage. Veterans encouraged to apply! Our supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers’ needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.

Schedule

Rotating shift schedule: alternating between 12:00am–8:30am and 8:00pm–4:30am shifts, Sunday–Thursday.

Responsibilities

• Motivate and manage hourly associates to achieve performance goals, productivity, accuracy and quality control standards.
• Lead team in ensuring daily, weekly and monthly planning of departments.
• Make recommendations and improvements to department processes and procedures.
• Participate in hiring, training and coaching of associates.
• Use operational reports to evaluate department performance and ensure expectations are met.
• Collaborate with the Fulfillment Center Team Manager and other management to operate within guidelines and partner for success.
• Ensure safe work practices and foster safety culture.

Skills

• Ability to accurately calculate and plan and adjust headcount required to meet department’s objectives.
• Ability to foster communication and teamwork among staff and collaborate with all team members at all levels to ensure successful customer outcomes.
• Understanding of and ability to use Fulfillment/Distribution technology (i.e., WMS where appropriate, hardware and software components).
• Ability to adopt safety procedures quickly and ensure safe work practices.
• Ability to demonstrate analytical thinking and problem‑solving.
• Inclusive nature that seeks common ground, listens to others and advocates for the best solutions for customers and employees.
• Commitment to lead by example and to a growth mindset as a leader, customer advocate and contributor.
• Ability to be comfortable working in a warehouse environment with seasonal temperature variations.
• Ability to open and close the building; may be a key holder.
• Basic English language skills (both verbal and written).

Qualifications

• High school diploma or general education degree (GED)
• 1+ year of experience working in a warehouse environment
• Ability to pass a drug screen to the extent legally permissible
• Ability to lift, lower, push, pull or carry product up to a maximum of 70 pounds by hand

Pay

Competitive Pay: $65,000–$70,000 annually

Benefits

• Inclusive culture with associate‑led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts
• Company Match 401(k)
• Physical and Mental Health Wellness programs
• More!