Fulfillment Center Associate

About the Role

Medica is a nonprofit health plan with more than a million members, serving communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for. We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

The Fulfillment Center Associate is responsible for processing and routing incoming and outgoing mail, coordinating customer/member mailings, and supporting daily mailroom activities, including scanning, printing, shipping, and mail distribution.

Responsibilities

• Receive, sort, process, and distribute incoming mail, packages, and shipments
• Scan claims, incoming mail, and other documents and route materials appropriately
• Complete scheduled mail runs and process outgoing mail and customer/member mailings
• Prepare outgoing shipments, including packaging materials and creating shipping labels

Qualifications

• High school diploma or equivalent
• Minimum of 1 year of relevant work experience

Skills

• Previous mailroom, mailing operations, or print production experience
• Experience with Adobe applications and Microsoft Office, including Word and Excel
• Ability to lift and move items weighing more than 50 pounds
• Strong attention to detail, accuracy, and organizational skills
• Ability to operate or learn mailroom, scanning, shipping, and printing equipment
• Effective communication skills and ability to work independently and collaboratively

Schedule

This position is an Office role, which requires an employee to work onsite at our Madison, WI office 5 days per week.

Pay

The full salary grade for this position is $34,100 - $48,200. The typical hiring salary range for this role is expected to be between $34,100 - $42,210. Annual salary range placement will depend on factors including education, work experience, applicable certifications, position scope, internal pay equity, and external market salary data.

Benefits

Medica offers a generous total rewards package, including competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services, and many other benefits to support our employees.

Eligibility to work in the US: Medica does not offer work visa sponsorship for this role. All candidates must be legally authorized to work in the United States at the time of application. Employment is contingent on verification of identity and eligibility to work in the United States.