Fulfillment Area Manager - Nights

About the role

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road. The Fulfillment Area Manager supports QVC and HSN, and manages the tactical functionality of their department. You will prioritize and maintain departmental efficiency to meet productivity, volume, and quality goals. You will report to the Operations Manager. This role is onsite and will require you to work from our Bethlehem, PA fulfillment center daily. Relocation assistance is available for this role.

Responsibilities

• Develop and administer operational procedures for perfectly completing activities for incoming and outgoing shipments, handling and disposition of products, and keeping the highest standards of inventory accuracy.
• Network and consult with corporate / site resources and facilities staff to ensure low-cost efficiencies and high service levels are maintained.
• Model QVC Group Values and operating principles to build a positive, motivating, engaged Culture, treating all team members fairly, ethically, and respectfully.
• Review existing operations to determine what improvements the department can make to allow for cost reduction, increased speed, and improved customer service.
• Oversee daily operations for assigned area, partnering with other departments.
• Identify, report, and communicate with the Department Manager trends and irregularities. Take an approach to analyzing deficiencies and develop plans to correct them.

Requirements

• Bachelor's degree in Business, Supply Chain, Distribution, Logistics or related field, or an equivalent combination of education and experience.
• 2+ years of demonstrated Leadership/Supervisory experience in a high volume distribution center or warehouse environment.

Skills

• Experience encouraging a positive work environment and partnering with team members.

Benefits

• Competitive compensation
• Paid time off
• Employee assistance program
• Parental leave
• Paid volunteer hours
• Amazing company discounts
• Health care benefits starting on day 1 (US market)
• 401(k)
• Tuition reimbursement
• Relocation assistance

Schedule

• Sunday‑Wednesday nights
• Wednesday‑Saturday nights