FTZ Program Manager

About the role

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. The FTZ Program Manager leads the continuous improvement, compliance, and long-term effectiveness of Rockwell Automation's Foreign Trade Zone (FTZ) program. You will provide strategic oversight of FTZ operations across North America, with a focus on regulatory compliance, external partnership management, audit readiness, program optimization, and long-term effectiveness of the program.

This is a remote position reporting to the Trade Compliance Manager for North America.

Responsibilities

• Lead the FTZ continuous improvement agenda, driving enhancements to compliance quality, process efficiency, system stability, and cost avoidance.
• Implement improvement projects based on regulatory changes, audit findings, health checks, and business growth.
• Oversee, develop, implement, and maintain standardized FTZ processes, procedures, controls, manuals, and governance frameworks.
• Measure FTZ performance metrics, risks, and recommended improvements to leadership.
• Provide subject matter leadership on FTZ regulatory requirements, including 19 CFR, 15 CFR, and CBP guidance.
• Ensure ongoing compliance with FTZ regulations and proactive identification and mitigation of compliance risks.
• Oversee annual systems reviews, reconciliations, and regulatory filings, including preparation of required reports to CBP and zone grantees.
• Monitor legislative and regulatory changes affecting FTZs and ensure communication and implementation.
• Lead internal and external FTZ audits, CBP compliance reviews, and independent compliance health checks.
• Be the primary contact for regulators, auditors, and external reviewers.
• Oversee corrective action plans, validate remediation effectiveness, and ensure sustainable resolution of findings.
• Support investigations and compliance assessments, making recommendations for program improvements.
• Manage strategic relationships with FTZ Managed Service Providers, software providers, consultants, and advisors.
• Oversee third-party FTZ performance to ensure service quality, compliance, and alignment with Rockwell Automation expectations.
• Partner cross-functionally with Trade Compliance, Logistics, Finance, IT, Operations, Legal, and other departments on FTZ-related programs.
• Support business projects including new zone implementations, expansions, product moves, and distribution strategy changes.
• Be the FTZ program ambassador by providing training, guidance, and awareness to company partners.
• Prepare and deliver clear, executive-level communications and presentations related to FTZ compliance and program performance.

Requirements

• Bachelor's Degree or equivalent years of relevant work experience.
• Legal authorization to work in the U.S. (no visa sponsorship provided for this role).
• Ability to travel 10% of the time.

Qualifications

• 10+ years of experience in Foreign Trade Zone (FTZ) programs or U.S. trade compliance.
• Demonstrated experience working with U.S. Customs and Border Protection (CBP), FTZ Boards, and zone grantees.
• Experience managing third-party service providers or Managed Service Providers.
• Experience with FTZ inventory control and recordkeeping systems.
• Experience leading continuous improvement projects and managing compliance programs.
• Experience leading external audits, CBP compliance reviews, and compliance health checks.
• Project management experience supporting complex, cross-functional projects.
• Knowledge of import/export regulations, international transportation, and supply chain operations.
• Experience with CTPAT or other trade security programs.
• Licensed U.S. Customs Broker (preferred).

Benefits

• Health Insurance including Medical, Dental, and Vision.
• 401k.
• Paid Time off.
• Parental and Caregiver Leave.
• Flexible Work Schedule.