FT TRUCK AND WORKLOAD MANAGER

Major Activities

• Aid Store Manager in adhering to Standard Operating Procedures (SOPs) and Company programs to comply with applicable laws and requirements.
• Ensure execution of Company policies and standards; hold team accountable for store conditions and results.
• Manage and support truck processes, ensuring standards are met; achieve KPIs and manage team performance.
• Manage, execute, and support planogram and AD set processes.
• Manage and execute shrink and safety programs.
• Serve as Manager on Duty (MOD).
• Maintain seasonal sets and the feature space to visual merchandising standards.
• Assist with interviewing, on-boarding, coaching, observing, and training of new Team members; support Talent Development activities; participate in Performance Management activities of your team; utilize leadership competencies for self-development.
• Interact with others in an accepting and respectful manner; maintain positivity and respect, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for others.
• Help customers shop and find products; acknowledge customers, assist with locating items, and provide solutions.
• Participate in Omni-channel processes.
• Cross-trained in Custom Framing selling and production.

Physical Requirements

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Work Environment

• Public retail store setting taking care of our customers; all public areas are climate controlled.
• Some stock rooms may not be climate controlled.
• Sometimes outdoor work if assigned to retrieve shopping carts or while unloading trucks.
• Frame shop contains glass cutter and heat press.
• Work hours include nights, weekends, and early mornings.

Preferred Special Certifications or Technical Skills

• Retail merchandising and customer service experience preferred.

Other Duties As Assigned

Other duties as assigned.

Benefits

At The Michaels Companies Inc., we offer robust benefits for both full-time and part-time Team Members. These benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.

About the Role

Lead and support inventory management and merchandising standards and maintenance. Plan for and provide a well merchandised and in-stock store for the customer to shop. Help customers shop and find what they are looking for. Deliver friendly customer service.

Qualifications

Required: Retail merchandising and customer service experience preferred.

Skills

Cross-trained in Custom Framing selling and production.

Benefits

At The Michaels Companies Inc., we offer robust benefits for both full-time and part-time Team Members. These benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about schedule are not specified in the job posting.