FT Security Site Supervisor - EXPERIENCE REQUIRED - $28.58/hour
Securitas Security Services USA, Inc. · Buffalo, NY · 1 wk ago
On-siteInformation TechnologyFull-time
Essential Functions
- Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post orders are followed, that established rounds are completed, and that required reports are filed; notifies proper authorities and client in emergency situations.
- Counsels and disciplines personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents coaching and disciplinary actions.
- Trains Security Officers and other company personnel; reviews post orders and other details of assignments with subordinates.
- Aids in the submission of payroll and personnel information to the company as designated.
- In conjunction with company management or designated representatives ensures adequate coverage of all posts and positions.
- Presents, files, and submits various reports as required.
- Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.
- Mets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.
- As assigned, in accordance with applicable company policies and procedures and in compliance with state and federal laws, carries out supervisory duties that can include some or all of the following: interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and, making hiring and termination recommendations.
- Makes hiring and termination recommendations.
Education/Experience
- A High School Diploma or G.E.D.
- Knowledge of security operations with an emphasis on patrol, inspection and response services.
- Knowledge of supervisory practices and procedures.
- Ability to provide positive direction and motivate performance.
- Understanding of a variety of security and safety devices and controls.
- Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form.
- Ability to track and maintain schedule assignments.
- Ability to be an effective team member.
- Ability to maintain professional composure when dealing with unusual circumstances.
- Courteous telephone manner.
- Ability to adapt to various sites and changes in post procedures.
- Ability to write routine correspondence, including logs and reports.
- Good organizational skills.
- Strong customer service and results orientation.
- Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures.
Working Conditions
- Requires the physical and mental capacity to perform effectively all essential functions.
- May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
- May be exposed to or required to handle sensitive and confidential information.