FT/PT Food and Beverage Attendant - Lincoln

WarHorse Gaming, a division of Ho-Chunk, Inc., is the gaming and entertainment arm of the Winnebago Tribe of Nebraska, operating premier casino destinations in Lincoln, Omaha, and South Sioux City. We blend state-of-the-art gaming with local economic development and community impact, guided by Tribal values and a commitment to exceptional guest experiences.

About the role

The Food & Beverage Attendant delivers outstanding guest service by accurately taking, preparing, and serving food and beverage orders while upholding quality, cleanliness, and hospitality standards. This role supports daily operations in a fast-paced environment, ensuring compliance with health, safety, and regulatory requirements.

Responsibilities

• Provide prompt, friendly, and efficient service to all guests.
• Accurately take, prepare, and serve food and beverage orders following established recipes and presentation standards.
• Maintain current knowledge of menu offerings and make recommendations based on guest preferences.
• Review completed orders with guests to ensure accuracy and satisfaction.
• Operate point-of-sale (POS) systems and comply with cash-handling procedures.
• Maintain clean, organized, and sanitary workstations in accordance with health regulations and department standards.
• Ensure compliance with company policies, gaming regulations, and local, state, and federal requirements.
• Attend required meetings and training sessions.
• Present a professional appearance and deliver exceptional service to guests and team members.
• Perform other duties as assigned.

Requirements

• Must be at least 19 years of age.
• High school diploma, GED, or equivalent.
• Previous food service, server, or customer service experience preferred.
• Ability to operate mobile devices, touch-screen technology, and POS systems.
• Strong customer service, communication, and interpersonal skills.
• Ability to work effectively in a fast-paced team environment while maintaining attention to detail.

Work Environment & Physical Requirements

• Frequent standing, walking, and movement throughout restaurant and gaming environments.
• Ability to lift and carry up to 25 pounds.
• Exposure to elevated noise levels, secondhand smoke, cleaning chemicals, and hospitality operations.
• Frequent reaching, bending, and manual dexterity required for food and beverage preparation and service.
• Ability to maintain balance, coordination, and endurance throughout assigned shifts.
• Frequent interaction with guests and team members requiring effective verbal communication.

Pay

$16.00/hour

Schedule

Full-time and part-time positions available. Schedule varies based on business needs, including evenings, weekends, and holidays.

Benefits

• Federal Employees Medical Coverage
• Full insurance coverage offerings
• 401K with company match and 100% vesting immediately
• Quarterly Incentive Program
• Vacation, holiday, and sick days
• Discounted Meal Program

Why Join Us

• A mission-driven culture dedicated to economic advancement and community impact.
• Guided by strong NATIVE values and tribal-owned purpose.
• Career stability and opportunities across diverse industries.
• A collaborative work environment that encourages innovation and professional growth.