FT Host - The George Restaurant

About the role

As a Full Time Host at George Restaurant, you are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. You will be the first point of contact for our esteemed guests, providing exceptional service and ensuring a warm and welcoming dining experience.

Responsibilities

• Greet guests with a warm and friendly demeanor, providing a positive first impression of the restaurant
• Manage the reservation system, taking guest bookings and accurately recording details
• Seat guests promptly and appropriately, considering special requests and preferences
• Communicate with guests regarding wait times, menu information, and restaurant promotions
• Maintain a clean and organized host/hostess station, ensuring menus and promotional materials are up to date
• Collaborate with the waitstaff and kitchen team to ensure smooth seating and efficient table turnover
• Monitor and manage the dining room flow, ensuring all guests receive attentive service
• Address guest inquiries, concerns, and complaints professionally and promptly, escalating issues when necessary
• Assist with coordinating private dining events and special occasions
• Adhere to all health and safety regulations and restaurant policies
• Maintain knowledge of all menu items, garnishes, contents and preparation methods

Requirements

• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team
• Must hold valid authorization to work in the USA
• Food Handlers Card and MAST permit required

Physical requirements

This job requires constant standing, walking, bending, and twisting. Must be able to lift at least 30 lbs.