FT Hannaford To Go Service Leader

About the Company

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

About the Role

Temporary Seasonal Hires for all departments to assist the Hannaford To Go Supervisor in leading the Hannaford to Go Team. This role focuses on maintaining department operations to meet financial and sales goals, building associate and customer relations, and promoting a strong culture in support of the Hannaford Strategy.

Responsibilities

• Lead the Hannaford To Go Department operations in accordance with established department standard practices, in the absence of the Hannaford To Go Supervisor.
• Support excellent customer service and goodwill by role modeling and providing high standards in customer service and sales building.
• Maintain department conditions involving appearance, safety, sanitation, and food safety at the highest level.
• Use good judgement in the delegation, assignment, and follow up required for the efficient performance of the department.
• Provide real-time teaching on Shopping or Expediting process issues.
• Report any issues or concerns relative to associate performance or behavior to the Assistant Store Manager.
• Assist in training and developing associates to meet department needs.
• Maintain solid communication in the department and with store management.
• Observe and follow all company policies, established standard practices, and legal requirements.
• Perform all other duties and projects as assigned.

Qualifications

• A high school graduate or equivalent preferred.
• Retail customer service experience preferred.
• Ability to lead and direct others.
• Understanding of store operations preferred.
• Effective communication, customer service, and selling skills.
• Effective interpersonal and organizational skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Strong problem-solving skills.
• Must meet minimum age requirements.

Physical Requirements

• Perform repetitive hand and arm motions.
• Stand or walk 100% of the time.
• Continuous fine finger motions such as pinching, grasping when handling money.
• Bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds on occasion.
• Push or pull up to 75 pounds on occasion.
• Handle a variety of substances associated with cleaning materials, packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners.
• Sufficient visual acuity to read unit display screens, identification cards, checks, invoices, and other written documents.
• Work in and out of inclement weather when necessary.
• Gather up to 5 shopping carts and push them to designated area.
• Ability to use computers, calculators, and communication systems required to perform all job functions.

Pay

Salary range is between $17.35 - $24.75 hourly.