FT GC Retail Sr. Sales Associate Store 821

At Guitar Center, we’re not just selling instruments; we’re creating experiences. We believe in the power of friendly faces, awesome tunes, and a store that’s as vibrant as the music we all love. If you’re passionate about music and love helping people.

Pay

$18.60/hr - $23.24/hr plus commission depending on background and experience.

What We Need

• Friendly Vibes: Your smile is your signature, and you make every customer feel like they’ve just joined the coolest band in town.
• Music Junkie: You live, breathe and dream music. Whether you’re jamming on your guitar or singing in the shower, your passion is contagious.
• Player’s Spirit: You’ve got a competitive edge, a goal-driven mindset, and you’re ready to hit the sales targets like a Rockstar and help your team do the same.
• Problem Solver: When there’s a musical mystery, you’re the detective! Your ability to solve problems leaves customers and your team singing your praises.
• Team Player: You know the best performance happens when the whole band is in sync, and you know how to drive that synergy! Collaboration is your middle name.
• Leadership Spirit: You set the tempo and ensure that every member of the crew is in tune with the collective vision.
• Flexibility: You are open to working additional hours if needed and can hang out with the band on nights and weekends as needed!

Responsibilities

• Customer Engagement: Create a welcoming environment where customers feel inspired to explore their musical passions. Help customers find the perfect gear to bring their sound to life.
• Sales and Revenue Generation: Achieve and exceed sales targets with flair! Upsell and cross-sell like a pro by connecting customers with the perfect instruments and accessories to complete their musical setup.
• Product Knowledge: Maintain expert-level knowledge of our gear, from the latest guitars to cutting-edge recording equipment, and help enhance the knowledge of others.
• Customer Relationship Building: Grow your fanbase! Maintain strong relationships and help fellow Associates foster them. Help your team be the go-to in the local music community.
• Merchandising and Store Maintenance: Keep the store looking as cool as your favorite album cover. Organize displays, restock shelves, and maintain that music store vibe.
• Store Support and Operations: Practice your leadership abilities by guiding and mentoring your fellow team members, supporting them through customer interactions and operational tasks. As a keyholding member of the store, you will be looked on for opening and closing the store as needed.

Requirements

• Passion for Music: You're not just an employee; you’re a music enthusiast with a solid understanding of various instruments and products.
• Sales Success: You’ve got a proven track record in sales, and exceeding targets is second nature to you.
• Communication skills: Your communication style is as smooth as a guitar solo. Excellent verbal and written skills are your secret weapons.
• Retail Resilience: Fast-paced and dynamic? No problem! You thrive in a retail environment and your organizational skills are top-notch.
• Ability to Influence: You inspire others to achieve their best sound. When the goal is achieved together, it’s like the triumphant resolution of a complex chord!

Benefits

• Medical, Dental, Vision
• 401K plus company match
• Mental health support
• Paid sick/holiday/vacation time
• Employee discount program
• Tuition reimbursement options
• Gig leave: For our employees who are musicians, take time off to share your music with the world and return to your job after your tour!