FT Deli Bakery Sales Manager (H)
Food Lion · Roanoke, VA · Today
SalesFull-time
Duties And Responsibilities
- Manage the Deli Bakery HMS Department in the absence of the Deli Manager, including supervising the performance of all duties and responsibilities of Deli Bakery HMS Associates.
- Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation.
- Provide leadership and motivation within the store to promote a culture reflective of our Brand Strategy and Culture.
- Support the achievement of budgeted financial and operating results.
- Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers.
- Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers' expectations.
- Control store's expenses through proper ordering, care for supplies and equipment.
- Understand and use company tools such as; financial reports, ACIS, scheduling, productivity, ordering (CAO), and business information systems.
- Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
- Observe and correct all unsafe conditions that could cause associate or customer accidents.
- Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses.
- Ensure that all advertising and sales promotion materials applicable to the Deli Bakery HMS are properly utilized.
- Adhere to all company guidelines, policies and standard practices.
- Maintain security standards.
- Maintain a neat, well-groomed personal appearance at all times; comply with company dress code and personal appearance guidelines.
- Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
Qualifications
- A high school graduate or equivalent preferred.
- Strong understanding of store operations and merchandising techniques preferred.
- Effective communication, customer service, and selling skills.
- Ability and willingness to learn multiple tasks and technical requirements of the job.
- Must meet minimum age requirements to perform specific job function.
- Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position requiring accreditation.
Physical Requirements
- Ability to use computers and other communication systems required to perform job functions.
- Ability to push or pull up to 2000 pounds using a pallet jack.
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
- Pull or push up to 75 lbs. on occasion.
- Stand 100% of the time with frequently walking short distances.
- Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners.
- Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level.
- Meet established volume activity standards for the position.
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.