FT Cashier Slice

About the role

Provides friendly and efficient customer service to guests according to established Marketplace policies and service standards. During every interaction, team members display three behaviors: Smile, display energy and open body language; proactively greet team members and guests, initiating interaction to provide service; and always use a positive parting remark to end the conversation.

Responsibilities

• Engages in friendly conversation with customers in the Marketplace line
• Fills the customer's order in a friendly, prompt and accurate manner and helps them by suggesting popular items and up selling items to purchase
• Operates cash register following established cash handling procedures
• Performs other duties, prepping and preparing food orders, working with production staff to make food for the restaurant
• Prepares specialty coffee/smoothies at Barista outlet
• Maintains a clean and organized workstation
• Inspects guest identification to ensure guest meets legal age limit for alcohol possession/consumption
• Monitors guest alcohol consumption and acts according to established alcohol awareness program guidelines
• Cleans and stocks food prep areas, dining area and workstations
• Performs all duties as assigned

Qualifications

• Must be 18 years of age or older
• High School diploma or equivalent
• One year or more related experience in a fast food restaurant setting
• Effectively handle customer disputes in a calm and courteous manner
• Ability to work efficiently in multiple work stations as directed
• Ability to work flexible shifts and days of the week including holidays
• Ability to successfully fulfill the pre-employment process

Physical and mental demands

• Regularly required to see, talk and hear; use hands to finger, handle, or feel
• Frequently required to reach with hands and arms
• Must occasionally lift up to 25 pounds
• Ability to count
• Able to work with others while maintaining a positive and courteous demeanor
• Ability to work in a noisy and smoky environment