FT Brand Ambassador

About the role

Ralph Lauren Corporation is seeking Full-Time Brand Ambassadors to join our dynamic retail team. This position is ideal for individuals who are passionate about providing a personalized and inspiring shopping experience and are eager to grow their career within the company.

Responsibilities

• Understands and delivers sales and profit performance, using key tools and resources to drive selling
• Supports the store in executing company initiatives
• Sustains and participates in team training to achieve business results
• Creatively thinks of new ways to engage clients and reach a broader client base
• Represents the customer experience expectations in store
• Supports the company and store vision by delivering a consistent experience aligned with Ralph Lauren Brand expectations
• Engages in store client initiatives and community outreach
• Champions Ralph Lauren core values
• Adopts Ralph Lauren "More ways to shop" and new technology
• Works collaboratively with the customer at the center of the environment
• Engages in networking and sourcing talent
• Provides ongoing feedback to Management on successes and opportunities
• Maintains exceptional productivity standards through store execution
• Upholds all company policies and procedures
• Ensures sales floor and all store standards are met at all times

Requirements

• Experience or similar industry experience in a complex, high-volume or high-profile specialty environment preferred
• Effective communication skills, both with customers and store personnel
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift/climb up to 30 lbs., and climb moderately
• Ability to operate the register, stand, move and walk for multiple hours
• Flexible schedule to meet the needs of the business, which may include day, evening, weekends, overnight shifts, and travel (as required)
• Proven track record of success, including a demonstrated ability to build and maintain positive working relationships with customers, management, and co-workers
• Planning and prioritization/time management skills

Qualifications

Full-time Brand Ambassador positions are available in various locations across the United States. No relocation assistance is provided.

Skills

• Customer service orientation
• Teamwork and collaboration
• Problem-solving and decision-making
• Communication and interpersonal skills
• Product knowledge and merchandising skills
• Technology proficiency (QR codes, digital catalogs, virtual stores)

Benefits

At Ralph Lauren, we offer competitive compensation packages, comprehensive benefits, and opportunities for professional growth and development. Our benefits package includes:

• Health insurance
• Dental and vision coverage
• Paid time off
• Retirement savings plan
• Employee discounts

Pay

Compensation for this position is commensurate with experience.

Schedule

Shifts may vary based on business needs and may include day, evening, weekend, and overnight hours. Specific schedules will be discussed during the interview process.