FT Barista- Hilton Denver City Center

About the Role

Hilton Denver City Center is in the heart of downtown Denver. Our business is about people serving people, and our team members are the heart and soul of our hospitality. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time, empowering our employees to make positive impacts on the communities in which we live and work.

The hotel is a half-mile from the Colorado Convention Center, Larimer Square, Coors Field, and the Denver Performing Arts Complex. Just a block from our hotel is 16th Street, a popular stretch for dining, nightlife, and shopping. Enjoy dining and drinks at Prospect’s Urban Kitchen and Bar, our on-site restaurant.

The Barista is the foundation of the café, responsible for honoring each and every customer by providing excellent customer service and a high-quality product. The Barista is a true professional who displays a positive attitude at all times to ensure the return of our customers.

Responsibilities

• Develops enthusiastically satisfied customers all of the time.
• Provides quality beverages consistently for all customers.
• Maintains quality store operations.
• Contributes to store profitability.
• Takes responsibility to learn all aspects of the barista position.

Requirements

• High school education or equivalent experience.
• Previous experience in a customer service role strongly preferred.
• Excellent customer service skills.
• Ability to interact with guests in a positive, hospitable manner.
• Ability to use the cash register/collect money with accuracy.
• Ability to work independently and prioritize tasks.
• Ability to read, write, and communicate in English.

Physical Demands

• Must be able to hear timers and coordinate with other baristas.
• Must be able to check food quality and read production charts/recipes.
• Position regularly involves lifting product cases weighing up to 70 lbs.
• Pushing and pulling carts is required.
• Regular bending to lift items and supplies.
• Continuous standing and mobility around the coffee shop.
• Physically strenuous—prolonged standing, walking, lifting, and carrying throughout the entire shift in an indoor environment.

Benefits

• Employee Referral Program - $500 to $1,000 based on position.
• Free Monthly RTD EcoPass (full-time only).
• Sage Savings Spot Deals on furniture, electronics, cell phone plans, flowers, restaurants, and more.
• Company-paid short-term disability.
• Paid FMLA leave for up to 12 weeks.
• Discounted hotel rates at all Hilton & Sage-managed hotels and restaurants.
• Medical, dental, vision, 401K, and flex spending account (full-time employees).
• Paid time off for vacation, sick days, and holidays (full-time employees).
• A fun work environment that encourages individuality, recognition, growth, and development.

Pay

USD $19.29 per hour.