FSS Coordinator – Wake County, NC

Responsibilities

• Responds courteously to calls, written requests, and e-mails from participants, service providers, and other authorized agencies and representatives to answer questions, and provide information and assistance as appropriate.
• Works with Agency staff to recruit participants and networks with public and private community agencies to provide resources for the FSS program.
• Conducts needs assessment to determine if the family needs further assistance (e.g., parenting classes, housekeeping techniques, budgeting classes, child care, adult education, vocational training, mental and physical health care, substance abuse testing and treatment, and family advocacy, etc.) to help keep the family together and to promote family self-sufficiency.
• Counsels and advises FSS participants concerning the individual’s action plan and resources.
• Assists FSS participants in preparing applications and forms for school grants, scholarships, etc.
• Works with educational/training entities to coordinate and refine FSS admission requirements and procedures for monitoring FSS participants.
• Locates testing facilities to help FSS participants in choosing a career field and in job placement.
• Establishes and calculates FSS escrow accounts for those have earned income. Monitors, approves, denies, and/or processes interim and final FSS escrow payouts.
• Performs annual assessments of FSS by monitoring participant progress towards meeting of goals.
• Prepares, submits, and files weekly, monthly, and annual reports on program activities, accomplishments, and operational indicators in a timely and accurate manner.
• Collects information and prepares reports regarding program participant demographic data that can be used in applying for grants or developing procedures and policies that better meet the needs of those served.
• Identifies, defines, and acquires/develops funding sources in both the private and public sectors to support existing and planned program activities.
• Prepares proposals and applications for funding/grants for resident services programs, and submits in a timely manner.
• Ensures privacy and maintains security of confidential materials pertaining to activities and participants.

Qualifications

• Bachelor’s Degree preferably in with a minimum of three (3) years’ work experience when combined result in the ability to fulfill the essential job duties of the position.