FSQ Raw Materials Manager

About the role

Ferrero is a global, privately owned company and the third-largest confectionary manufacturer in the world, producing market-leading brands such as Nutella®, Tic Tac®, Ferrero Rocher®, and Kinder Joy®. The FSQ Raw Materials Manager ensures Ferrero North America suppliers comply with Ferrero, US FDA, and CFIA requirements. This role audits supplier manufacturing sites, assesses quality and food safety documentation, and supports eight Ferrero North America manufacturing plants. Additional responsibilities include conducting raw material and supplier risk assessments, leading supplier de-risking projects, and serving as the North America expert for specific raw material categories to address supplier non-conformities and support troubleshooting.

This is a hybrid role requiring 3 days in the office and 2 days remote, with 35%–40% travel in North America (mostly USA).

Responsibilities

• Ensure supplier documentation is complete and current in our database.
• Assess the content and relevance of quality/food safety documentation from suppliers.
• Manage and organize audit schedules with suppliers.
• Audit raw material suppliers for Ferrero North America manufacturing plants following Ferrero auditing standards.
• Conduct raw material/supplier risk assessments and verify compliance with Ferrero standards and local regulatory requirements.
• Lead supplier de-risking projects together with Procurement.
• Support Ferrero plants in managing supplier non-conformities and CAPA.
• Work closely with and provide updates to Ferrero North America manufacturing plants, local R&D, Procurement, and the central Quality team regarding raw material supplier activities.

Requirements

• 8–10 years of experience in Quality within the food industry.
• Experience with raw material quality management and auditing suppliers.
• Knowledge of GFSI standards (mandatory); ISO 9001 (a plus).
• PCQI certification and lead auditor experience preferred.
• Knowledge of FSMA/FSVP and raw material supplier risk assessment.
• Experience in audit report writing.
• 35%–40% travel in North America (mostly USA).
• Experience with SAP, MS Office, and statistical sampling.
• Bachelor’s degree in Food Science/Food Technology; Master’s preferred.
• Able to interact professionally internally and externally in a multicultural environment.

Benefits

• Comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Pay

The base salary range for this position is $105,000–$168,000 annually. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law.