FSQ Manager PA

Why you will love working at Maola Local Dairies™:

Built on over a century of dedication, Maola is always looking ahead, investing in our people, strengthening our communities, and securing fresh, local dairy for the future. Join a farmer-owned cooperative rooted in integrity, sustainability, and a passion for providing fresh, high-quality Maola dairy products.

We prioritize your well-being with competitive pay and a Union comprehensive benefits package, including Medical, Dental, Vision, 401(k) with employer match, paid time off, and more. Our employees are an integral part of who we are — what you do and what you think matters.

Quality Assurance Manager

• Develop, implement, and monitor quality control systems to ensure products meet internal, regulatory, and customer standards.
• Ensure compliance with food safety regulations and standards, including sanitation, allergen control, and pathogen prevention programs.
• Supervise and train quality assurance and food safety staff, fostering a culture of accountability and excellence.
• Prepare for and conduct regulatory, certification, and customer audits to maintain certifications and healthy customer relationships.
• Manage all aspects of the internal audit program.
• Identify, assess, and mitigate risks related to food safety, contamination, or quality deviations.
• Analyze production data, investigate non-conformances, and implement corrective actions to enhance product consistency and safety.
• Maintain accurate SOPs, batch records, lab testing results, environmental monitoring logs, and regulatory documentation. Ensure records meet FDA, USDA (if applicable), and customer requirements.
• Collaborate with operations, sales, procurement, and supply chain teams to align quality and safety requirements and goals with operational efficiency.
• Develop and deliver training programs on food safety, sanitation, and quality protocols for facility staff.
• Work closely with operations, sales, procurement, and supply chain teams to align quality and safety requirements and goals with operational efficiency.
• Investigate and address customer complaints, monitor raw material quality, and ensure traceability throughout the supply chain.

Basic Requirements

• Bachelor’s degree in food science, Dairy Science, Microbiology, or any related field (or equivalent experience) is required.
• Minimum of 6 years of experience in quality assurance within the food, beverage, and pharmaceutical industry; dairy experience is preferred.
• Minimum of 4 years in a supervisory quality role preferred.
• Strong knowledge of HACCP, cGMP, FSMA, and regulatory compliance.
• Excellent analytical, problem-solving, and communication skills.
• Proficiency in Microsoft Office and quality management systems.

Competencies

• Communication: Communicate clearly and effectively through multiple channels – oral, written, visual, and non-verbal – ensuring our messages are understood and delivered appropriately, whether in-person or digitally.
• Accountability: Take responsibility for actions and anticipate challenges before they arise. Solve problems both within and outside of departments, proactively addressing issues as they occur.
• Customer Focused: Prioritize understanding and meeting both internal and external customer needs. Ensure high levels of satisfaction and loyalty by anticipating customer requirements and striving for exceptional service.
• Initiative: Proactive in identifying opportunities and addressing potential threats. Act independently and decisively, rather than waiting for situations to demand action.
• Problem-Solving: Possess the ability to identify and address complex issues with minimal guidance. Skilled at analyzing challenges and finding practical, effective solutions.
• Collaboration: Take responsibility for deliverables while also supporting others to ensure that collective goals are met. Able to work harmoniously with others toward a common goal, recognizing and valuing each person’s contributions, is fundamental to successful collaboration.

Physical Demands

• Sit.
• Use hands to finger, handle, or feel.
• Reach with hands and arms.
• Talk and hear.
• Stand and walk.
• Reach, bend, extend, and lift 50-60 pounds.

Work Environment

• The work environment may require working in the cooler room with varying degrees of temperature and may include contact with water or dairy liquids.
• Exposed to a noise level of 90 decibels. The noise level in the work environment is usually moderate/high.
• Wet/slippery work conditions.