FSET Outreach Specialist

Grow with Purpose at Forward Service Corporation (FSC) and make a lasting impact on your community. Forward Service Corporation (FSC) is a nonprofit organization dedicated to empowering individuals to overcome barriers, achieve financial stability, and reach their full potential. Since our founding in 1979, we have provided workforce development, training, and supportive services across Wisconsin. Our work is guided by a people-first philosophy, a strong commitment to diversity and inclusion, and a belief that every person deserves the opportunity to thrive.

About the role

As an FSET Outreach Specialist, you'll serve as the face of our FoodShare Employment and Training (FSET) program, building relationships throughout the community and helping individuals access employment and training services that support long-term success. Your ability to engage, educate, and inspire will directly impact the lives of those we serve.

Responsibilities

• Build and maintain strong relationships with community organizations to increase awareness of the FSET program, develop referral partnerships, and expand program participation.
• Conduct outreach by contacting referred customers, promoting program services, organizing recruitment activities, and facilitating orientations and informational sessions.
• Support participant engagement by documenting outreach efforts, maintaining accurate electronic records, and serving as the first point of contact for questions about the FSET program.

Qualifications

• Associate's degree or equivalent work experience
• Minimum of two years' experience in customer service, workforce development, recruiting, staffing, sales, human resources, or a related field
• Excellent communication, presentation, organizational, and interpersonal skills
• Comfortable building community partnerships, conducting outreach, and presenting to groups
• Strong computer skills, including Microsoft Office
• Valid driver's license with an acceptable driving record
• A genuine commitment to helping others succeed

Benefits

• Competitive starting wage: $23.09/hr
• $1/hour increase upon successful completion of training
• 13 paid holidays, including Juneteenth & Indigenous Peoples' Day
• Generous paid time off beginning at four weeks annually
• Comprehensive benefits package, including:
  • HMO & Dental
  • 100% company-paid Vision, Life, and Disability Insurance
  • Matching 401(k) plan
• A professional environment with a strong culture of support and respect

Location: 726 Pine St, Green Bay, WI 54301