Fruit Expert and Sales Associate

Essential Duties And Responsibilities

• Warmly welcome and engage customers to assess their needs, providing tailored product recommendations that elevate their Edible Arrangements experience
• Accurately process orders across phone, in-store, and online channels, ensuring precise documentation and accountability at every touchpoint
• Craft and design a full range of Edible Arrangements products — including fruit bouquets, dipped fruit boxes, platters, and dessert boards — in accordance with company standards and portion guidelines
• Uphold strict food safety and sanitation protocols throughout all stages of food preparation, packaging, and handling
• Maintain a clean, organized, and guest-ready environment through consistent upkeep of work areas, equipment, utensils, and supplies
• Partner with team members to drive efficient store operations and ensure all tasks are completed accurately and on time
• Support store leadership by remaining flexible and responsive to shifting priorities and additional duties as needed

Experience & Qualifications

• High School Diploma or equivalent preferred
• Basic computer skills, including proficiency with Microsoft Office and point of sale systems
• Ability to learn and adhere to quality, cleanliness, and inspection standards for food preparation
• Strong customer service skills with the ability to build lasting relationships and ensure customer loyalty
• Demonstrated ability to manage difficult customer interactions calmly and professionally
• Willingness to take responsibility for learning all aspects of the position and continuously improving
• Punctual and reliable, with the ability to work assigned shifts and show up on time consistently
• Excellent verbal and written communication skills
• Positive attitude and ability to thrive in a fast-paced, dynamic work environment

Physical And Additional Requirements

• Ability to lift, carry, and/or push objects weighing up to 50 lbs.
• Frequent standing, walking, bending, reaching, and scooping throughout shifts
• Must be able to stand for extended periods, up to 85% of the work shift
• All content enclosed in this job description is subject to change at the discretion of Edible Brands