Frozen Food Supervisor

Duties And Responsibilities

• Affords assistance to the Grocery Manager in overseeing the frozen food department operations.
• Supervises and trains personnel within the frozen food department.
• Maintains the quality and condition of all frozen grocery products, including stocking, rotating, facing, discarding out-of-code and spoiled products, and maintaining the backroom.
• Cleans and maintains shelves, assists in ordering, receiving, storing, and stocking frozen merchandise, and assists in inventory control.
• Engages in suggestive selling and other sales techniques, and collaborates with the Grocery Manager to plan, organize, and execute regular and seasonal merchandise requirements and special sales needs.
• Rotates and faces product, processes and discards outdated and spoiled products, and cleans and dusts shelves.
• Orders frozen merchandise, trains, teaches, and coaches dairy stocking and conditioning standards, assists with the "dry grocery" order writing, assists with grocery stocking and conditioning, works on new items, assists with the reclamation process, manages backroom inventory, conditions, and standards, and assists with grocery department merchandising and building displays.

Skills And Physical Requirements

• Strong written and oral communication skills, good leadership and interpersonal skills, and the ability to maintain composure in dealing with customers, vendors, and co-workers.
• Friendly, courteous, proactive, and able to take initiative, maintain composure in dealing with customers, co-workers, and vendors, and have the ability to concentrate and deal with interruptions and customer complaints, etc.
• Effective interaction with all levels of personnel, customers, vendors, and the public.
• Frequent reaching, lifting, stacking, and maneuvering objects of varying dimensions and weights up to approximately 80 lbs., within the range of floor level to overhead.
• Ability to push and pull fully loaded hand trucks, six-wheel carts, and pallet jacks.
• Standing, walking, and moving rapidly for long periods of time, bending, stooping, twisting, and turning frequently.
• May climb ladders.
• Mental alertness required for safe, accurate completion of work activities and to perform repetitive work accurately.
• Knowledge of basic mathematics, ability to learn inventory control, pricing, merchandising, and shipping and receiving procedures.
• Utilization of cleaning supplies and chemicals from time to time.
• Able to comply with all company policies including attendance, grooming standards, and dress codes.

Safety-Sensitive Position

• Tasks or duties that could affect the safety or health of the employee performing the task or others.