FROZEN FOOD/CLERK

Responsibilities

• Establish and maintain a safe and clean environment that encourages customers to return.
• Aid the department manager in achieving sales and profit targets.
• Maintain quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to provide excellent customer service.
• Communicate effectively with customers, answer questions about products, and suggest products.
• Inform customers about frozen food specials and recommend suitable frozen food items.
• Check product quality, review "sell by" dates, and take appropriate actions.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with store promotions.
• Adhere to food safety regulations and maintain proper temperatures.
• Identify and report unsafe conditions and illegal activities.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, non-confrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Support and assist through direct interaction with minors, individuals with special needs, and older adults.

Requirements

• Minimum ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Desired retail experience.
• Second language (speaking, reading, and/or writing).
• Ability to work cooperatively in a high-paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, non-confrontational, and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.