Front Office Trading Services, FX/FS, Senior Associate

About the role

The Front Office Trading Services (FOTS) team provides support across the globe (North America, Europe, and Asia-Pacific) for State Street Market's Sales & Trading Desks and acts as the primary liaison for external and internal clients. In addition to trading support and client services, the team works closely with Operations groups and participates in projects related to new trading initiatives, platform onboarding, integration, testing and implementation planning. The team works on the trading floor, in-office presence is required.

What we value

• Strong willingness to learn systems, processes and new technical skills
• Ability to work as part of a team and under own initiative as well
• Ability to work under pressure and manage multiple priorities in a deadline driven environment

What you will be responsible for

As Front Office Trading Services team member you will:

• Assist SSM Sales & Trading in trade support capacity and related responsibilities
• Research and resolve trade related inquiries from Sales and Trading, back office, fund groups, and clients
• Monitor SSM's trading systems and address/resolve issues with appropriate escalations
• Cancel, modify, and rebook trades (post-execution)
• Support platform onboarding tasks (Front Office components) as needed
• Communicate and maintain strong working relationships with multiple departments (Trading, Operations, Finance, Technology, third party vendors) to resolve breaks and trade discrepancies on a time sensitive basis
• Participate in various projects that require FOTS expertise, involvement with testing or future support
• Understand the intricacies of manual and/or exceptional processes on the FX/FS desks and work with IT, Credit & Compliance, Operations and Business Analysis teams to improve process inefficiencies
• Liaise with Client Support Services team with queries relating to the on-boarding of new business
• Produce reporting for clients and internal use
• Strictly follow the controls and procedures to reduce risk to Business

Qualifications

• Bachelor's degree or equivalent
• Some financial services industry and exposure to foreign exchange and/or agency lending is preferred but not required
• Some client facing is preferred but not required
• Excellent communication, interpersonal and relationship skills

Skills

• Strong analytical and problem-solving skills
• Very strong attention to detail
• Familiarity with Microsoft Office applications and CoPilot – Word, Excel, Access, PowerPoint

Pay

$52,000 - $87,880 Annual

Benefits

Employees are eligible to participate in State Street's comprehensive benefits program, which includes: retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and eligibility for certain tax advantaged savings plans.